Chartered Insurance Institute (CII)
CII and FCA warn AI could put vulnerable customers at risk
The Chartered Insurance Institute has unveiled new guidance to help firms better support vulnerable customers, and warned a rush to adopt AI tools risks compounding harm for those most in need.
Business interruption insurance after Covid-19
How has business interruption insurance changed since the pandemic – and whether the lessons of Covid-19 are really being applied today – is the focus of the latest Insurance Post Podcast.
AI forces brokers to rethink recruitment and client care
Phil Williams, group chief commercial officer and managing director of retail at Clear Group, has warned brokers that artificial intelligence means they need to rethink how they recruit talent.
Throwback Thursday: Willis merger; CII’s coffers concerns
Insurance Post’s Throwback Thursday steps back in time to October 1990 to remind you what was going on this week in insurance history when Willis was set to merge with a New York broker.
CII to adapt for AI-dominated insurance sector
The Chartered Insurance Institute’s CEO Matthew Hill has urged the sector to embrace artificial intelligence “not as a threat, but as a tool”. But warned professionalism, ethics and human judgment must remain central as the technology reshapes the…
CII conference to examine how AI is reshaping insurance
“Artificial intelligence won’t replace your job, but someone who uses AI better than you will,” warns Artur Niemczewski, AI champion and former non-executive director of the Chartered Insurance Institute.
CII’s Cameron aims to keep running without dropping baton
Vivine Cameron, equity, diversity and inclusion manager at the Chartered Insurance Institute, reflects on the importance of visualisation and representation and why it is vital not to drop the baton of authentic inclusion or you risk losing the race.
Throwback Thursday: CII plans for new world
Insurance Post’s Throwback Thursday steps back in time to September 1945 to remind you what was going on this week in insurance history when the Chartered Insurance Institute was planning its first post-war annual conference.
Will AI make brokers more efficient or less relevant?
Trade Voice: Stefan Daines, broking director at Daines Kapp and member of the CII Community Broking Board, looks at how artificial intelligence can help brokers and the practical steps they take.
Big Interview: Helen Sanson, CEO of The Insurance Charity
Helen Sanson, the new CEO of The Insurance Charity, is on a mission to modernise the 122-year-old institution, expand its reach across the sector, and make sure her organisation helps more workers in the industry overcome hardship.
CII’s Connell on how case studies are key to understanding vulnerability
Trade Voice: Dr Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, says insurers should use case studies, like those from the ombudsman, to better recognise, understand and respond to customer vulnerability.
Throwback Thursday: Insurers earnings revealed
Insurance Post’s Throwback Thursday steps back in time to July 1970 to remind you what was going on this week in insurance history when the Chartered Insurance Institute revealed how much Fellows earned.
Throwback Thursday: CII exam costs criticised
Insurance Post’s Throwback Thursday steps back in time to July 1970 to remind you what was going on this week in insurance history when young Chartered Insurance Institute members were moaning about the cost of exams.
CII acts after racist backlash to advertising campaign
The Chartered Insurance Institute has taken action against a wave of racist and inflammatory comments posted in response to one of its marketing campaigns.
FCA’s Brewis reacts to CPD backlash
The Financial Conduct Authority’s director of insurance Matt Brewis has responded to criticism of the regulator’s proposal to ditch the requirement for 15 hours of continuous professional development a year.
FCA’s plan to scrap 15-hour CPD faces backlash
Four out of five insurance professionals believe the Financial Conduct Authority’s plan to scrap its 15-hour minimum annual continuous professional development requirement would harm the profession’s reputation, according to a Chartered Insurance…
Throwback Thursday: CII merger; Monument demolished
Insurance Post’s Throwback Thursday steps back in time to June 1991 to remind you what was going on this week in insurance history when a Chartered Insurance Institute merger failed to win support.
Should the UK follow the UAE’s qualifications lead?
Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, considers whether the UK should follow the United Arab Emirates' lead and define competence according to a holistic, professionally-designed syllabus rather than…
Has AI removed the first rung on the insurance career ladder?
Trade Voice: Yasmin Carter-Esdale, board member of the CII Underwriting Community, explains why the insurance sector can’t afford to be late to the artificial intelligence party.
FCA defends decision to ditch insurance CPD
The Financial Conduct Authority has responded to concerns that if it pushes ahead with the proposal to ditch the requirement for 15 hours of continuous professional development a year there could be an uptick in the number of insurance employees lacking…
Throwback Thursday: CII card woes; Hiscox grows
Insurance Post’s Throwback Thursday steps back in time to May 1990 to remind you what was going on this week in insurance history: the Chartered Insurance Institute was suffering card woes, Hiscox was growing and Sun Alliance increased its stake in…