Only 15% of customers will claim on their motor policies this year so how can insurers increase trust in the sector and improve its reputation with such a small touch point with customers asks Andy James, chief commercial officer at First Central…
Exclusive: The working group looking into the feasibility of an insurance museum in the Square Mile has rejected the idea of hosting exhibits within the new Museum of London in favour of a stand-alone site, should there be enough interest.
Digital transformation is urgently needed to make our industry faster and more efficient, says Ben Walter of Hiscox Global Retail
Diversity and inclusion have moved from buzzwords to being embraced by the insurance industry for all the right reasons but is it doing enough?
Insurers must more clearly communicate changes in risk appetite to insurance and risk managers, the CEO of the Association of Insurance and Risk Managers in Industry and Commerce John Ludlow has said.
Being able to offer attractive employee benefits is vital in terms of recruitment, retention and productivity, but they are both costly and risky
The Diversity & Inclusion in Insurance Awards will be held in November
With Gallagher re-entering the M&A game after a four year hiatus, Michael Rea spoke to Harry Curtis about what makes a good deal, how consolidation is changing, why restrictive covenants need to be upheld and the Ardonagh court case
Team Discovery and Team Fortitudo are no more.
RSA’s former SME managing director, Tara Waite (formerly Kneafsey) has re-entered the insurance sector as a non-executive director at Ageas UK, after leaving for payday lender Wonga.
With Discovery taking a two-one advantage following the Talent Recruitment challenge, the apprentices now move onto their fourth and final task in their respective teams.
Right Here, Right Now, it is shortlist time!
With Team Fortitudo emerging successful after the Debate challenge last week, the apprentices now move onto their second task.
Exclusive: A trade association has been launched to represent businesses that look after customers in the civil justice system, when they make a claim for insurance, injury, negligence and mis-selling.
The industry could see a “heavy handed” approach to dual pricing from the government, if it doesn’t do enough to tackle the issue by itself, the Citizens Advice Bureau warned at Post’s inaugural Reputation event.
Festivals are growing in size, number and scope. They are rapidly becoming a more immersive experience, rather than solely about music. With these changes come wide-ranging additional requirements for cover and a need for the insurance sector to innovate
After 30 interviews involving rising insurance stars from up and down the country, the field has been whittled down to six candidates, all competing for the prize of becoming the 2019 Claims Apprentice.
Data is everywhere: good data, partial data, valuable data, bad data. Insurers need data to measure and price risks but do they take enough care in assessing the quality and provenance of the data they are using and are their processes sufficiently…
Agile is poorly understood by the UK insurance industry - and implemented even worse. That is the view of Oxbow Partners' Chris Sandiland, who offers his own take on how incumbents can best take advantage of an insurtech and innovation strategy
Aviva's share price nudged up a few pennies on Monday as it announced Maurice Tulloch as its new group CEO. Post content director Jonathan Swift reflects on why - despite his initial cynicism - the British-Canadian boss might have the attributes to…
Jonathan Swift reflects on whether Direct Line's new "understated" and "inquisitive" CEO Penny James might be the right person at the right time, given the on-going pricing review.
Zurich EMEA CEO, Amanda Blanc cautioned insurers on how they use big data in her keynote speech at the Association of British Insurers annual conference.
Finance minister Robert Jenrick today warned insurers they must take responsibility for dual pricing.
With the deadline for entering the British Insurance Awards getting ever closer, what better time to introduce the judges who will be casting an eye over these years submissions? Post canvasses them for their favourite memories of previous BIAs and their…