Reputation
Who holds the key? The AI race to secure insurance data
As artificial intelligence becomes deeply embedded in underwriting and claims, Emma Ann Hughes examines if insurers are doing enough to keep their customers’ data safe.
Stop being hypocritical and give PCWs what they want
Deputy Editor’s View: Scott McGee argues that if insurers want aggregators to focus on more than just price, they should provide the claims data they’ve been asking for.
ManyPets CEO aims to be top dog in UK pet insurance
After the firm announced profit for the second year in a row, and has turned its customer service around, ManyPets CEO Luisa Barile has outlined to Insurance Post its ambitions to be number one in the UK.
Beazley underwriter’s charity ride; Consilium’s cyber partnership; Canopius’ COO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Why cyber must move from policy purchase to proof of resilience
Glyn Thoms, global FINEX cyber strategy leader at Willis, argues that cyber insurance must be treated as a core part of organisational resilience rather than be bolted on after the fact.
Neal findings must strengthen Lloyd’s governance
Sheila Cameron, CEO of the Lloyd’s Market Association, praises whistleblowers, backs Sir Charles Roxburgh’s governance reforms and urges the market to focus on implementing the lessons learned from the investigation into former Lloyd’s CEO John Neal.
Lloyd’s rules former CEO Neal breached rules
Lloyd’s has concluded former CEO John Neal breached the corporation’s compliance rules by failing to disclose a perceived conflict of interest and by not properly handling whistleblowing reports.
Why competing on price is a dead end for insurers
In a market where price wins attention but experience earns loyalty, Colin Reid, client director at Getronics, says insurers are discovering that customer trust depends on the technology, data and service behind every interaction.
Best Insurance Employers to work for in 2026 revealed
QBE and Equipsme are the UK’s best large and small to medium-sized insurance respectively to work for respectively, according to Insurance Post’s Best Insurance Employers survey.
Big Interview: Tom Clementi, Pool Re
Tom Clementi, CEO of Pool Re, speaks to Insurance Post regarding his efforts to modernise the government-backed reinsurer, how terror risk has evolved, and where the firm sits on cyber.
Q&A: Yvonne Moore, Zurich Resilience Solutions
Yvonne Moore, head of Zurich Resilience Solutions UK, speaks to Insurance Post about how resilience continues to evolve in the face of new risks, and what the firm does to prepare businesses for risk exposures.
BPL to launch reinsurance division
Credit and political risk broker BPL is set to launch a dedicated reinsurance division, BPL Re, Insurance Post can reveal.
Hantavirus outbreak raises complex insurance questions
The hantavirus outbreak onboard MV Hondius has exposed the legal, operational and insurance challenges facing cruise operators when infectious disease incidents escalate across multiple jurisdictions, according to Alexandra Pearson, member of the travel…
How the war with Iran will rip through insurers’ balance sheets
Editor’s View: From soaring claims inflation and disrupted supply chains to cyber threats, travel chaos and potential power outages, Emma Ann Hughes outlines how the Iran conflict could reshape underwriting, pricing and profitability for years to come.
Why insurance remains a human business despite the growth of AI
Trade voice: Melissa Collett, CEO of Insurtech UK asks whether agentic artificial intelligence is a distant concept, or an achievable and necessary evolution for the insurance industry.
How insurers can prepare for tomorrow's risks
View from the Top: Ailsa King, chief client officer for Marsh UK, explains how carriers can keep on top of a rapidly evolving risk landscape.
Is the talent challenge in loss adjusting perception or reality?
Trade Voice: John Bissell, executive director of the Chartered Institute of Loss Adjusters, on why the industry’s talent troubles are not insurmountable.
The power of partnership in a soft market
Trade Voice: Isha Patel, group commercial director at Partners&, and chair of the CII Broking Community Board, explains how brokers should be responding to a soft market.
Why insurance’s culture of utmost good faith is under threat
After nearly four decades working in general insurance, Brett Sainty, CEO of BLW Insurance Brokers, warns that rising enforcement action, commercial pressures and mounting broker debt signal a dangerous erosion of integrity, trust and the doctrine of…
Roundtable: Transforming risk management in commercial insurance
How insurers and brokers can help businesses navigate a complex risk landscape and strengthen loss prevention for the future.
Cytora x Pilotbird; Amiga’s Lloyd’s capacity; Gallagher’s tax appointment
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.