In order to solve a problem, we need to accept that it’s there. This principle is common sense – and it certainly applies to insurers’ fight against financial crime, says Dennis Toomey, global head of insurance fraud at BAE Systems.
We talk a lot about reputation. Earlier this year, Post held its inaugural reputation event, which was attended by key industry stakeholders.
On Wednesday night Admiral chair Annette Court won the Achievement Award at The British Insurance Awards.
Allianz was among the big winners at the 25th British Insurance Awards at the Royal Albert Hall scooping three individual awards including General Insurer of the Year.
This month’s issue looked at reputational issues the sector is facing and what needs to be done to improve the industry's reputation going forward.
As many of you know I’m a motorhome owner and as a family we enjoy camping.
Every three seconds across the world, someone develops dementia. With this in mind Benedict Burke, chief client officer, global client development, Crawford & Company, explains why you should get behind Insurance United Against Dementia at the 2019…
Insurers still regularly use private detectives to investigate suspicious claims, despite the sector being largely unregulated. How are claims bosses navigating the potential pitfalls?
Our neighbours in France may have hit their highest ever recorded temperature this week as the heatwave that struck Europe saw schools closed, but Post revealed motorists holidaying there will not be able to claim compensation if they are struck by an…
Insurance suffers from a bad reputation. Ian Hughes, CEO of Consumer Intelligence, asks what changes firms could make to improve this in the future
Insurers are coming under increasing pressure to develop new ways of pricing. But, while data and technology hold the key, insurers face some significant challenges as they move to this brave new world.
Many organisations seek to employ professionals assuming they have the characteristics to bring reputational premium to organisations. Jyoti Navare, chartered insurance practitioner and associate professor at the Department of Economics at Middlesex…
The tipping point between level two and level three automation is a potentially dangerous place, according to the head of motor at Direct Line.
Insurers and manufactures have to educate customers on the risks of keyless car thefts, a conference heard.
Good reputation takes time to build but Sian Fisher, CEO, Chartered Insurance Institute, explains how being transparent, diverse and having a commitment to professionalism can help the insurance industry achieve this.
Only 15% of customers will claim on their motor policies this year so how can insurers increase trust in the sector and improve its reputation with such a small touch point with customers asks Andy James, chief commercial officer at First Central…
Exclusive: The working group looking into the feasibility of an insurance museum in the Square Mile has rejected the idea of hosting exhibits within the new Museum of London in favour of a stand-alone site, should there be enough interest.
Digital transformation is urgently needed to make our industry faster and more efficient, says Ben Walter of Hiscox Global Retail
Diversity and inclusion have moved from buzzwords to being embraced by the insurance industry for all the right reasons but is it doing enough?
Insurers must more clearly communicate changes in risk appetite to insurance and risk managers, the CEO of the Association of Insurance and Risk Managers in Industry and Commerce John Ludlow has said.
Being able to offer attractive employee benefits is vital in terms of recruitment, retention and productivity, but they are both costly and risky
The Diversity & Inclusion in Insurance Awards will be held in November
With Gallagher re-entering the M&A game after a four year hiatus, Michael Rea spoke to Harry Curtis about what makes a good deal, how consolidation is changing, why restrictive covenants need to be upheld and the Ardonagh court case
Team Discovery and Team Fortitudo are no more.