Reputation
Spotlight on dual pricing: The end of dual pricing and what it means
Post and PayPal surveyed the industry to explore the possible implications of the recent price-walking ban. Valerie Hart looks for further insight into how the industry might adapt.
Q&A: Nic Brown, Markel UK
At the start of 2022, Nic Brown took up the post of divisional director for Markel's UK broker channel. He speaks to Post about what Markel is hearing from brokers, and the insurer's strategy to continue driving the growth it has seen in recent years.
Marsh/Volante launch shareholder activism product; insurance sector launches flood directory; GRP buys Hamilton Fraser; Liberty rolls out real-time flood warning solution
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Briefing: Is the cooling off period a lie?
I recently had to renew my motorhome insurance. I have my policy with a broker as I view it as slightly more complicated than my car insurance.
Intelligence: Getting FNOL right
Being the very first point of contact is the ultimate aim for insurers when it comes to motor claims but, as Martin Friel finds out, only a change in mindset to truly put the customer experience first is likely to achieve this.
Partners&’s Phil Barton calls for a new commitment to giving quality advice
In the aftermath of the Supreme Court’s business interruption ruling, brokers must now ditch the transactional practices of the past for an advice-led approach to rebuild the marketplace’s reputation, argues Phil Barton, CEO of Partners&.
Biba calls for IPT cut to 10% with 2022 manifesto launch
The British Insurance Brokers’ Association has urged the government to cut Insurance Premium Tax to 10% in the next budget and pushed for targeted relief for three areas.
Intelligence: Insuring the growing US cannabis market
Last year Malta became the first European nation to legalise cannabis after the United Nations reclassified the drug to recognise its therapeutic uses and – with other EU countries looking to follow suit – Post spoke to the specialists striving to meet…
QBE’s Jason Harris on three challenges for 2022
For many, the start of a new year is a time to reflect, reset or retune for the future. Jason Harris, CEO of QBE International, shares three things on his mind for 2022 – two quite broad, one much more specific – that he believes the industry needs to…
Aviva strikes five-year motor deal with Prestige; Aston Lark inks two more deals; Adiona partners with Duck Creek; and Corvus reveals London market buy
For the record: Post wraps up the major insurance deals, launches and investments of the week.
Preview: What will 2022 bring for the insurance market?
Post spoke to market experts to get their predictions for what 2022 will look like.
Review of the Year 2021 – Brokers and MGAs
Post spoke to brokers and MGAs to get their thoughts on the highs and lows of 2021.
Vox Pop: Regulation 20 years on from the FSA coming to power – part two
The Financial Services Authority came into force on 1 December 2001. In this anniversary month, in the second of a two-part vox-pop series, Post asks compliance experts for their thoughts on topics including the accountability of the Financial Conduct…
Review of the Year 2021 – Insurers
Post spoke to major insurers to get their thoughts on the highs and lows of 2021.
Aviva's Nick Major on why brokers are key to helping SMEs avoid unseen risks
Some firms believe horizon scanning for bigger issues is a luxury reserved only for the largest and best-resourced companies but as Nick Major, managing director of commercial lines at Aviva, explains it should be the cornerstone for all businesses.
Allianz in Uber tie-up; Assured Partners acquires SW broker; BGL and Covea to launch new direct brand; and Twelve Capital/Eos unveil insurtech focused growth fund
Post wraps up the major insurance deals, launches and investments of the week
Aston Lark’s Peter Blanc on why tough conversations are the most important ones with clients
Peter Blanc, group CEO of Aston Lark, warns against taking the “easy road” in client conversations urging the industry to focus on the right claims outcomes with risks and risk mitigation instead of premiums at the top of the renewal agenda.
Intelligence: The supply chain crisis – why the insurance lifeboat can’t take all
Supply chain issues have made headlines recently as backlogs at ports build up and in some cases large ships are turned away. These are unprecedented times but as Rachel Gordon finds out insurance is only part of the solution
Aviva insures autonomous shuttle trial; brokers outscore insurers in CX research finds; Howden buys again; Gallagher completes on Willis deal and PPL updates on next gen platform
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Zurich launches 'industry first' resilient property drive; Alan & Thomas acquires Aquilla; two Lloyd's syndicates approved; and Aviva reports uptick in commitments to net zero target
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Briefing: Why a Lloyd’s return for Aviva makes perfect sense
There has long been talk about Aviva returning to Lloyd's having exited in 2000 following the CGU and Norwich Union merger. Post content director Jonathan Swift looks at why a move makes more sense now than it has done over the past two decades.
HDI in London market launch; Marsh teams up with Pedalsure; Zurich UK bolsters healthcare offering and BMS in Tysers swoop
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Briefing: Who is behind the mask?
Last week I wrote a strongly worded letter to my household emergency provider and a blog on this site detailing the issues I was having.
Q&A: Jeremy Trott, Ecclesiastical
Ecclesiastical claims director Jeremy Trott spoke to Post a year after joining the insurer from Allianz to discuss coming on board during the pandemic, his first year at the company and Covid's impact on the sector.