Reputation
Reputational risk of AI in insurance
Vanessa Chance, director of communications at SEC Newgate, shares how she has seen firsthand how a poorly managed artificial intelligence tool can do lasting damage to an insurance brand’s reputation and explores the need to have a crisis plan in place.
Ardonagh’s rebrand; Google Cloud’s expansion; Insure Your Paws’ product
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
What Tiernan will find in the Lloyd’s CEO in-tray
Editor’s View: As Patrick Tiernan prepares to succeed John Neal as CEO of Lloyd’s at the start of June, Emma Ann Hughes reflects on what is in his in-tray, plus what is in his toolkit, to consider how he could transform and leave a lasting mark of the…
Steve Tooze, Extinction Rebellion
Steve Tooze, spokesperson for climate pressure group Extinction Rebellion, is a man with a plan for direct action against insurance companies. His approach has made the other movers and shakers on Insurance Post's Power List 2025 sit up and take notice.
NordVPN’s cyber cover; DCL’s truck product; Consilium’s claims chief
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Is ‘cancel culture’ creeping into insurance?
Following the launch of the UK’s first ‘cancel culture’ insurance product, Tom Luckham explores the effect that ‘culture war’ is having on the insurance industry.
Was I too quick to write off loss adjusting start-ups?
Content Director’s View: Having concluded that loss adjusting start-ups are diminishing in numbers due to compliance, procurement and lack of market disruption content director Jonathan Swift revisits the question of what might help someone buck the…
Ardonagh Advisory buys firm; NBS x Hiscox; Tokio Marine’s head of compliance
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
View from the Top: Don’t allow price talk to drown out the quality of insurance
As the insurance market shifts into a new phase, competition intensifies and price becomes the dominant factor in decision-making, Richard Coleman, managing director of Ecclesiastical, argues while affordability matters the real value of insurance lies…
Access deal; Clearspeed’s work with 1st Central; Lockton’s risk lead
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Spring Statement 2025: What insurers should know
Chancellor Rachel Reeves delivered her 2025 Spring Statement today (26 March) with a mix of spending cuts, investment pledges, and economic forecasts.
Big Interview: Rob Organ, Jensten Group
Shortly after taking over as group CEO of Jensten, Rob Organ sits down with Scott McGee to talk growth, gaps and how the firm is no longer the “new kid on the block”.
How the pandemic transformed travel insurance
Tom Luckham explores the travel insurance market post-Covid and analyses what kind of effect the pandemic had on the industry, and which effects are still lingering.
Mapfre Re x CyberCube; Specialist Risk Group buys broker; Hiscox’s chief auditor
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
When will insurance get more female leaders?
Analysis: Damisola Sulaiman highlights the barriers preventing women in insurance from attaining senior-level positions today, and questions whether the move away from diversity, equality and inclusion initiatives in the US could hamper efforts to gain…
Big Interview: Steve Tooze, Extinction Rebellion
Steve Tooze, spokesperson for climate pressure group Extinction Rebellion, tells Damisola Sulaiman about the group’s motivations for targeting the insurance industry, responds to questions from the companies his organisation has targeted and shares plans…
Cancel culture insurance ‘not a silver bullet’ for bad press
Derek McLeod, founder of RepuTitan, has told Insurance Post that the firm's new reputational risk policy Preempt, is “not a silver bullet” against bad press.
Big Interview: Freddy Macnamara, Cuvva
Freddy Macnamara, Cuvva CEO and founder, explores with Damisola Sulaiman how the insurtech’s app has been key to its direct customer acquisition and why price comparison sites may soon be a thing of the past.
What insurers should do to stop sexual harassment
Analysis: Damisola Sulaiman reviews the progress of trade bodies in responding to the Financial Conduct Authority’s findings on sexual harassment in the industry and explores what steps insurers and brokers can take to prevent abusive incidents and the…
Climate protesters fail in attempt to cut insurer comms
Climate protesters Shut The System have claimed to hit major insurers by cutting communication cables yesterday (20 January). However, disruption appears to be minimal.
Arch promotes Bottle to UK MD
Arch Insurance International has promoted senior vice president of distribution and strategy Mike Bottle to UK managing director with immediate effect.
Cila President outlines plan to avoid future FOS roastings
Adam Humphrey, president of the Chartered Institute of Loss Adjusters, has revealed changes at the professional body that should prevent the Financial Ombudsman Service criticising the sector again.
QuestGates buys Brownsword; Woodgate & Clark integration; Vitality’s health CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Aon completes acquisition; Arag's intergration; Davies' deputy CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.