Why insurance’s culture of utmost good faith is under threat
After nearly four decades working in general insurance, Brett Sainty, CEO of BLW Insurance Brokers, warns that rising enforcement action, commercial pressures and mounting broker debt signal a dangerous erosion of integrity, trust and the doctrine of utmost good faith at the heart of the industry.
After 37 years in the UK commercial insurance market, I have never been more concerned about the gradual erosion of integrity and professionalism within our industry.
Financial Conduct Authority data
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