Financial Conduct Authority (FCA)
FCA guidance warns about ‘overreliance’ on AI providers
The Financial Conduct Authority has shared examples of good and poor practice with artificial intelligence as it says there is a risk of “overreliance” on individual AI providers.
Most trusted insurers across personal lines revealed
Consumer trust in insurance providers has risen for the third consecutive wave, according to Fairer Finance.
FCA outlines next steps with delegated authority deep dive
The Financial Conduct Authority is preparing to take a closer look at delegated authority arrangements, with an information request being sent out to get a clearer picture of how outsourcing is being used across the insurance market.
Insurance Post’s Top MGAs of 2026 revealed
Policy Expert is the nation’s biggest MGA after achieving record-breaking revenue of more than £200m for UK-based non-life risks in 2025.
FCA vows to keep pressure on premium finance APRs
The Financial Conduct Authority has said it will “continue to put pressure” on companies offering premium finance in a bid to continue lowering annual percentage rates after revealing the impact its enforcement action has had so far.
Lady Mayor warns culture is outpacing regulation
Lady Mayor of the City of London Dame Susan Langley has said firms are over-interpreting the watchdog's rules, and that leaders must be braver as uncertainty grows
FCA’s Knight insists CPD changes are not a relaxation
The Financial Conduct Authority’s decision to ditch its 15-hour-per-year continuing professional development requirement for insurers should not be viewed as a relaxation of standards, according to the regulator’s director of insurance, Chris Knight.
Why culture, not just regulation, drives good customer outcomes
View from the top: Andrew Otter, head of regulatory engagement at Markerstudy, argues that a healthy culture and strong governance, not just regulation itself, are what ultimately drive good customer outcomes.
How ChatGPT far from killing PCWs may help them grow
After the launch of insurance apps on ChatGPT, Scott McGee analyses where it has the upper hand on price comparison sites, where it needs to catch up, and how the future of distribution will settle.
Throwback Thursday: Cheaper motor insurance
Insurance Post’s Throwback Thursday steps back in time to September 1981 to remind you what was going on this week in insurance history when General Accident was placing several regions of the UK in lower rating areas for private cars.
Axa to launch in-house home repair network
Axa is launching its in-house Building Repair Network next month, as part of plans to overhaul the property claims journey for home and business customers.
Young brokers more wary of AI than bosses
Younger brokers in the London market are more sceptical about trusting artificial intelligence than their senior counterparts, according to new research from the London & International Insurance Brokers’ Association.
Insurance Post Census exposes employment progress and problems
While insurance may have more women reaching CEO and C-suite roles than ever before, Insurance Post’s 2026 Census exposes how progress is not being experienced evenly across the workforce.
Insurance Compliance’s Allison questions insurance regulation
David Allison, head of intermediary consultancy south at Insurance Compliance, said improving customer understanding is an unsolvable problem, and questioned whether general insurance should ever have been regulated by the Financial Conduct Authority.
Insurance fraud no longer a sideline issue
As insurers embed fraud expertise across claims operations, and technology takes on more of the routine screening, collaboration is becoming a competitive advantage.
Big Interview: Chris Knight, Financial Conduct Authority
The Financial Conduct Authority’s new director of insurance, Chris Knight, speaks exclusively to Insurance Post about premium finance, why enforcement action against firms that fail to comply with the Consumer Duty is looming plus whether the watchdog…
FCA set to simplify fair value measure data reporting
The Financial Conduct Authority has proposed plans to reduce the reporting burden on firms surrounding the fair value measures data.
Staff will reject ‘Ask Jeeves’ AI tools if options are limited
Ed Jackson, chief commercial officer at MGA HomeProtect has urged firms not to give staff “the Ask Jeeves equivalent of artificial intelligence” and establish some key principles in how to use the technology from the outset.
FCA weighs AI challenge as ChatGPT reshapes insurance distribution
The Financial Conduct Authority is considering a review of whether its regulatory perimeter needs to expand as growing numbers of consumers turn to artificial intelligence tools such as ChatGPT for help choosing an insurance policy.
Q&A: Tom Williams, Markerstudy
Tom Williams, group head of sustainable business at Markerstudy Group, talks to Insurance Post about the provider achieving the highest EcoVadis standard and how insurers can influence eco-friendly behaviour from customers to suppliers.
AI leap allows insurer websites to quote directly to LLMs
Artificial intelligence agents can now obtain real insurance quotes directly from websites without customers having to identify or install an insurer’s AI app, according to WaniWani.