Financial Conduct Authority (FCA)
House of Lords to probe insurance market
The House of Lords Financial Services Regulation Committee has today (21 May) launched a new inquiry on the regulation of the UK’s consumer insurance market.
Why the London market faces a defining moment in 2026
Trade Voice: Chris Jones, CEO of the International Underwriting Association, explains how geopolitics, artificial intelligence, and regulation are reshaping the London market in 2026.
Ex-FCA expert backs AI to read emails for misconduct
Insurers are likely to ramp up their internal communications monitoring by using artificial intelligence to ‘read’ and understand emails, calls and texts in order to comply with the incoming non-financial misconduct rules, according to a former regulator.
Regulator interest gives MGAs ‘competitive advantage’
Heightened regulatory interest in the MGA sector could actually help the sector grow, according to Pen Underwriting CEO Tom Downey.
Distribution flexibility isn’t optional in a soft market
As pricing power fades in a soft market, Simon Pritchard, managing director of insurtech IS2, argues insurers and MGAs must embrace flexible, API-led distribution to unlock growth and reach underserved commercial customers.
FCA outlines how insurers must up their claims game
The Financial Conduct Authority has warned insurers they must improve claims handling standards and consumer understanding of cover following concerns raised in the Which? super-complaint into home and travel insurance.
Why now is the time to introduce a new Financial Services Bill
Trade Voice: Graeme Trudgill, CEO of the British Insurance Brokers Association, says the time is now for a new Financial Services Bill to help supercharge the broking sector.
Ones to watch in 2026: Future Power List contenders
These industry leaders narrowly missed out on a place in Insurance Post’s 2026 Power List, but based on their role, career to date and growing influence look set to feature in future rankings.
Insurance industry’s most powerful leaders revealed
Insurance Post’s Power List cuts through the noise to reveal who really moved markets, shifted outcomes and shaped the UK general insurance sector over the last 12 months.
Jason Storah, Aviva
Jason Storah has been busy steering Aviva’s UK & Ireland General Insurance business through a period of significant change.
Markerstudy to sell MGA arm
Markerstudy Group is set to sell its managing general agent arm to the parent company of insurer Tradex, as it sharpens its focus on broking, Insurance Post’s sister title Insurance Age has revealed.
Insurer action on loyalty penalty gets public recognition
A growing number of consumers now believe insurers have responded effectively to their concerns about the loyalty penalty, according to data published by the Chartered Insurance Institute.
Avantia scales AI ambition after record 2025 results
Avantia Group is stepping up its push towards an agentic artificial intelligence operating model after posting record 2025 results, Insurance Post can reveal.
FCA launches claims management market review
The Financial Conduct Authority is set to review the claims management market, following concerns that some CMCs and law firms are failing consumers.
PRA warns insurers over MGA optimism and oversight gaps
The Prudential Regulation Authority has warned insurers against overly optimistic MGA assumptions and raised concerns about oversight of delegated authority arrangements.
Big Interview: Shoib Khan, Prudential Regulation Authority
As the Prudential Regulation Authority kicks off its first dynamic stress test for general insurance today (5 May), the watchdog’s director of insurance supervision Shoib Khan speaks exclusively to Insurance Post about how it is checking the way insurers…
Markerstudy urges industry to take accessibility seriously
The insurance sector needs to act now to improve website accessibility for vulnerable customers or risk the wrath of the Financial Conduct Authority, Markerstudy has warned.
Regulators shake-up insurer’s senior manager rules
The Financial Conduct Authority and Prudential Regulation Authority have outlined changes to the Senior Managers and Certification Regime they claim will cut insurers’ costs.
Mission considering launching personal lines MGA
Mission is considering launching a personal lines-angled MGA or overseeing a personal lines product launch from one of its businesses in the future.
MGAA’s Keating on missed opportunities
Trade Voice: Michael Keating, CEO of the Managing General Agents’ Association, argues claims must shift from operational afterthought to strategic priority as regulation tightens, data gaps persist, and trust in delegated authority models is tested.
Last lockdown claims ends a defining era for insurance
View from the Top: Karl Helgesen, COO at Intact Insurance, reflects on the lasting impact of Covid-19 on the insurance sector, as the limitation period for for lockdown claims comes to an end.