Financial Conduct Authority (FCA)
This week: The bad news
What a week. The coronavirus may be an invisible threat, but its fallout – both within and beyond the insurance industry – is hard to miss.
Updated: Insurers will continue to renew annual travel policies amid sales pause
Travel insurers that have pulled their products off the market due to the coronavirus pandemic will continue to offer renewals to existing customers.
FCA calls on insurers to show 'flexibility' in dealing with customers amid pandemic
The Financial Conduct Authority has said it expects insurers to show flexibility in dealing with customers affected by the coronavirus outbreak.
FCA delays dual pricing report till June
The Financial Conduct Authority has postponed its final general insurance pricing practices market study report from this quarter to June 2020.
Regulators scrutinise firms' coronavirus contingency plans
Firms must be ready for coronavirus disruption, the Financial Conduct Authority has cautioned, with organisations’ contingency plans being reviewed and concerns remaining around call centres.
Insurtech Digital Risks outlines global SME ambition after BHL investment
Digital Risks has hailed new lead investor BHL Holdings as a potential game changer in terms of the SME specialist insurtech realising its global ambitions.
This week: Ups and downs
It's been a swings and roundabouts kind of week.
Blog: Sexual harassment in the post-Weinstein era
As American film producer Harvey Weinstein's sexual abuse case again makes headlines, the spotlight on diversity and equality is having an impact on many businesses, regardless of size, nature or geographical location writes Jennifer Boldon, partner in…
Hastings looks to suppliers and fraud detection to staunch claims inflation
Hastings is hoping that investment in its anti-fraud capabilities and supplier partnerships secured in the tail-end of last year will mitigate the impact of claims inflation on its bottom line.
FCA to make 'direct contact' with individuals whose data was published online in error
The Financial Conduct Authority has confirmed it will be contacting individuals after their confidential information was published on its website by mistake.
Culture 'ingrained' in FCA’s remit
The Financial Conduct Authority will be keeping a close eye on culture across financial services, a conference heard.
UKGI CEOs want to fix the loyalty penalty: Penny James
General insurance CEOs want to tackle dual pricing and support further regulatory intervention, a conference heard.
London market chief disputes ‘disappointing’ FCA findings
The London Market Group has expressed its disappointment with the Financial Conduct Authority’s latest sector views report and requested a meeting with the regulator to discuss its findings.
Ageas' Ant Middle on why good brokers are like chameleons
Tough trading environments are not unusual but the challenges they present have led me to reflect on what differentiates successful businesses from those that flounder. And a lot can be learned from insurance brokers, writes Ant Middle chief customer…
Aviva's Colm Holmes warns distracted driving is causing claims inflation
Aviva general insurance CEO Colm Holmes has said that claims inflation is far exceeding expectations, pinning the blame on poor driving.
Analysis: Rise of the clones
Insurance clone warnings doubled last year, as fraudsters got creative in their attempts to scam the public. Post investigates the rise of the clones and asks why it is so tough to police these fraudulent firms
‘Business as usual’ for sector during Brexit implementation period
The Financial Conduct Authority confirmed that during the Brexit implementation period European Union law will continue to apply and firms will continue to benefit from passporting between the UK and European Economic Area.
Six insurtech start-ups to watch in 2020
It is now five years since I did my first ever 'Insurtechs to Watch Blog', when in 2016 I included Brolly, Digital Risks, Trov and Wrisk.
Trade Voice: Biba CEO Steve White on the ‘dark art’ of lobbying
The CEO of the British Insurance Brokers’ Association explains how the trade body picks the topics to lobby on and how the organisation seeks to get members’ views heard by decision makers to change the landscape.
Blog: Taking the Michael
After Aviva’s email mix-up, Post looks at five insurance Michaels who might have been none the wiser.
This week: Bagging a bargain
As the January sales draw to an end consumers aren't the only ones with deals on their minds.
Christopher Woolard named interim FCA CEO
HM Treasury has appointed Christopher Woolard as interim CEO of the Financial Conduct Authority, effective mid-March when Andrew Bailey departs.
Q&A: Churchill founder and former chairman and CEO Martin Long
To tie in with his deep dive into the birth of the UK direct insurance market, Jonathan Swift caught up with Direct Line co-founder and Churchill founder and former chairman and CEO Martin Long to talk about the birth and growth of both companies, their…
Biba launches 2020 Manifesto: Access
The British Insurance Brokers’ Association called for more proportionate regulation as it launched its 2020 Manifesto: Access.