Financial Conduct Authority (FCA)

Spotlight: Removing the friction from payments

The payment process in insurance has been a point of friction for customers throughout their digital journeys. With recent regulation changes pointing insurers towards a customer-centric future, Pádraig Floyd asks what steps can insurers take to rectify…

Analysis: Re-merging the financial sector regulators

In 2013, Financial Services Authority was dissolved, and regulation responsibility was split between Financial Conduct Authority and Prudential Regulation Authority with intention it will create a more effective regulation of financial services. Now the…

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