Financial Conduct Authority (FCA)
Aggregator bosses plead for access to standardised claims data
The CEOs of Compare the Market, Money Supermarket and Confused have all pleaded with the government to help aggregators standardise claims performance data.
Regulators target four-week captive approvals
The Prudential Regulation Authority and the Financial Conduct Authority have launched a consultation on a new framework for captive insurance, eyeing a summer 2027 launch date.
FCA insists delegated authority review isn’t challenge to MGAs
The Financial Conduct Authority’s work around outsourced and delegated authority work is not to challenge the model, but more to gain an understanding of the way the sector works.
E-Bikes, e-scooters and the cost of regulatory gaps
Without coordinated reform, Faye Fishlock, partner at law firm DAC Beachcroft, warns the social and financial burden of micromobility incidents will continue to fall on victims, insurers and motorists.
Petplan named insurer with the most satisfied customers
Petplan, Nationwide Insurance and Saga Insurance are the providers with the most satisfied customers, according to the latest survey conducted by the Institute of Customer Service.
FCA review calls for ‘trusted’ AI agents in insurance
A Financial Conduct Authority review into the use of artificial intelligence has both warned of the amplification of fraud and cyber risks and said “trusted agents” could help consumers through addressing protection gaps as well as switching firms.
John Lewis relaunches motor insurance offering
John Lewis Money has relaunched its car insurance proposition following the overhaul of its insurance business earlier this year.
Post’s Luckham scores hat trick at Biba Media Awards
Tom Luckham, senior reporter of Insurance Post, picked up three trophies including Journalist of the Year at the British Insurance Brokers’ Association's Journalist & Media Awards.
FCA proposes further simplification of insurance rules
The Financial Conduct Authority has today (29 June) launched a consultation, proposing further simplification of insurance rules.
Throwback Thursday: Motor insurer lambasts shopping around
Insurance Post’s Throwback Thursday steps back in time to June 1971 to remind you what was going on this week in insurance history when a motor insurer’s chairman was moaning about consumers shopping around for cover.
FCA’s Reynolds reveals how watchdog wants insurers to use AI
The Financial Conduct Authority has reiterated its support for artificial intelligence adoption in insurance, with interim insurance director Graeme Reynolds urging firms to innovate while ensuring consumer protections remain at the forefront.
Alternative accommodation enters the Consumer Duty era
AirBnBs, hotels, care homes and holidays are among the tailored accomodation options being offered to customers whose homes have been damaged. Marcel Le Gouais explores a shift in claims that puts people before process.
Cowbell targets UK cyber dominance
Simon Hughes, chief commercial officer of cyber insurance firm Cowbell, has told Insurance Post that underinsured SMEs are a huge growth opportunity for the business and the sector.
Big Interview: Tara Waite, Premium Credit
After several years of heightened regulatory scrutiny on the premium finance sector, CEO of Premium Credit, Tara Waite sits down with Scott McGee to reflect on where the market is now, and how the firm is well placed to grow moving forward.
Why tackling ghost broking will require a balanced approach
Trade Voice: Sue Brown, chair of the Motor Accident Solicitors Society, breaks down why addressing the scourge of ghost broking will require a unified response from insurers, regulators, tech firms, and government.
Big Interview: Ryan Gill, Bspoke
Ryan Gill, CEO of Bspoke, talks to Insurance Post about life post-acquisition, the firm's ambitious growth plans, and status of the MGA market.
Markerstudy and Policy Expert criticised for premium finance APRs
Which? has criticised motor insurers, including Policy Expert and Markerstudy-owned brands, for continuing to charge close to 30% annual premium rate to customers who pay for their car insurance monthly.
Pride exposes prejudice LGBTQ+ individuals face in insurance
Editor’s View: LGBTQ+ network Link’s latest survey shows many insurance professionals still feel pressure to hide parts of themselves at work, which Emma Ann Hughes argues highlights the need for insurers to move beyond Pride branding and ‘pinkwashing’…
Lloyd’s DEI role model ‘leaves job after misconduct allegations’
A report has suggested Lloyd’s former DEI role model, and Beazley’s chief risk officer, Rob Anarfi, has left the insurer over ‘non-financial misconduct allegations’.
Big Interview: Ross Dingwall, Mission
Ross Dingwall, CEO of Mission Underwriters, speaks to Insurance Post regarding the firm’s expansion plans, the MGA market, and his thoughts on heightened regulatory scruitiny.
Home insurers with the most satisfied customers revealed
Customer trust and satisfaction in home insurance is improving, but Fairer Finance’s latest consumer survey shows claims handling remains weak and vulnerable customers continue to face the poorest outcomes.
Inside FCA’s AI test: Avantia reveals regulator’s view
Mark Eastham, CEO of Avantia, the sole insurer participant in the Financial Conduct Authority’s Artificial Intelligence Live Testing initiative, has shared what the MGA has gained from direct engagement with the regulator.
‘Inappropriate behaviour’ against LGBTQ+ peers in insurance doubles
A survey from Link has found that ‘inappropriate behaviour’ against LGBTQ+ individuals within the insurance industry has doubled in recent years as fewer colleagues are coming out of the closet.
Why property insurance should lead the charge on sustainability
Conall Bolton, senior product consultant at technology and data analytics company Cotality, explains how incorporating carbon impact into claims can turn moments of loss into long-term impact.