A government amendment to planned personal injury reforms could see insurers have to prove to the regulator that they are passing on savings to customers.
The Insurance Distribution Directive brings transparency but also unintended consequences for customers, writes Peter Thompson, group director of insurance distribution and outsourcing at BGL Group.
There might be disagreement as to how large the gap is between the resources committed to combatting commercial fraud when compared to personal lines – underlined by the recent Post/Crif research. But, there is at least some consensus around a lack of…
The Association of British Insurers has issued a warning after scammers from a claims management company posed as the body in cold calls to members of the public.
For those of us back in the office while the holiday season continues it might seem like time is moving slowly but the Association of British Insurers revealed this week that for every minute we count down until silly season is over and the out of office…
The cost of regulating claims management companies could be £16.8m with the bill falling on the firms themselves, according to the Financial Conduct Authority.
Some might have already labelled it a failure but open banking will continue to evolve and insurers should sit up and take notice. That is the view of The Marketing Eye's Neil Edwards, who believes these platforms could eliminate form filling and make…
It’s that time of year again. The trains are relatively empty, and out of office replies are basically a given.
Insurance has come under fire for the way it prices policies. Jonathan Davidson, director of retail at the Financial Conduct Authority, discusses the problem with Martin Croucher
Insurance investment vehicle Primary Group has today been revealed as the backer for the new digital-enabled managing general agent to be launched by former AIG UK CEO Jacqueline McNamee in autumn this year.
Two years ago, when I told my friends that I got a job as an insurance journalist, they were baffled. They still are.
Claims has not received as much attention as many front-end processes when it comes to investment, even though it is the moment of truth on which long-term policyholder loyalty can be built
The Financial Conduct Authority has said that it is planning for a no deal Brexit and is hoping for a transition deal through late 2020.
This month began with a bang as the annual British Insurance Awards highlighted the talent in the sector in 1950s style, with industry stalwart John O’Roarke being handed the Achievement Award.
The Financial Conduct Authority is consulting on proposals to introduce a new directory - a public register for checking the details of key individuals working in financial services.
As Britain is basking in glorious summer, the sun is also shining on the motor insurance market.
The Financial Conduct Authority has revealed that it is continuing to prepare for a range of post-Brexit scenarios, including a no deal scenario which would see the UK leave the EU on 29 May 2019 with no agreement or transitional arrangement in place.
The City watchdog will create a service to direct people with cancer and other pre-existing medical conditions to affordable travel insurance.
The Financial Conduct Authority has issued a warning over a clone broker.
Axa will sell its health broker, Health Insurance Group, to the private equity owners of Ardonagh.
As a proportion of revenue, smaller insurance intermediary firms are still paying out far more for professional indemnity insurance than the largest firms, the Financial Conduct Authority’s latest data bulletin shows.
The average revenue earned by insurance intermediaries increased in 2017, according to figures from the Financial Conduct Authority.
Analysis: Has the industry learned its lesson after the collapse of a third unrated insurer in two years?
After three months of solvent run-off, Danish insurer Alpha finally fell over last month. Its collapse sent shockwaves through the market and prompted black cab drivers to besiege the offices of their London broker.
Almost 1.7m individuals have viewed the FCA’s PPI website since it debuted its Arnold Schwarzenegger-fronted advertising campaign.