Insurers will have to pay more than double compensation to consumers and businesses who complain under the Financial Ombudsman Service.
This week, the sunshine we were blessed with last week was replaced by a more winter-appropriate grey sky and rain.
The regulator has issued a warning to insurance companies not to use Brexit as “an excuse to offload customers”.
Customers’ expectations are changing and they are demanding to be more informed. Mike Crane says insurers risk alienating customers if they don’t explain how and why they price risks
As we draw closer to the start of spring, the UK has seen unseasonably warm weather, with temperatures climbing into the double digits in recent days. But it’s not just the weather that’s heating up.
The Financial Conduct Authority has closed its market study of wholesale insurance brokers, saying it had “not found evidence of significant levels of harm that merit the introduction of intrusive remedies”.
The Financial Conduct Authority has issued a warning over an unauthorised firm pretending to be Protect Your Bubble.
Insurers have issued a warning over the increasing toll that European Union regulation is having on employees.
Many tenants struggle to find a lump sum of money to put down for a deposit. Insurance instead of a deposit provides an alternative – offering tenants greater affordability and increasing security for landlords. It could also mean a welcome new class of…
Those that work in insurance have long known it has reputation issues.
Exclusive: The government is mulling an extension to the deadline for insurers to get legal permission to move books of business from the UK to Europe.
Luke Exford has replaced John Evans as president of the Chartered Institute of Loss Adjusters. He spoke to Post about how the body maintains standards amid technological change.
Despite the buildup - amber warnings, train winter timetables, and inevitable delays getting to work - insurers will be grateful of today’s mere smattering of snow.
In the last instalment in our insurtech series, Buzzgroup founder and CEO Becky Downing, reflects on the past 12 months and the story of Buzzvault’s launch.
The regulator expects its claims reporting proposals to cost the industry between £7.5m and £10.5m in one off compliance costs.
The city watchdog has launched a consultation to address potential 'poor product value' in general insurance.
The British Insurance Brokers’ Association has launched its manifesto – a list of campaigning priorities for the organisation for the coming year.
In a highly competitive market, it is important that insurers maximise their data models to create more intelligible insights. Only then, argues Alan O’Loughlin of Lexis Nexis Risk Solutions, will they gain a strategic advantage over competitors
Late last year, James Heath was appointed the 23rd president of the Forum of Insurance Lawyers, succeeding Stephen Hines. He speaks to Post about the legal issues facing the industry.
The Financial Conduct Authority has invited claims management to register for temporary permission to continue operating once the sector enters the financial regulator’s remit later this year.
With Brexit, increased scrutiny over reserves, climate change and emerging risks on the ‘watch’ list for 2019 The Prudential Regulation Authority certainly has a lot on its plate. Its executive director for insurance, David Rule spoke to Stephanie Denton…
2019 is sure to be mostly about Brexit but, as Sam Barrett explains, there will be other challenges and opportunities for insurers as well
The Competition and Markets Authority has ‘uncovered a range of problems’ around the loyalty penalty and made several recommendations for change in its damning response to a super complaint on pricing practices, but some feel that insurers are catching…
GRP’s chief people officer Craig Pocock explains why it’s important for brokers to plan for the new Senior Managers and Certification Regime.