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Financial Conduct Authority (FCA)

Big Interview: Ross Dingwall, Mission

Ross Dingwall, CEO of Mission Underwriters, speaks to Insurance Post regarding the firm’s expansion plans, the MGA market, and his thoughts on heightened regulatory scruitiny.

Pet insurance risks a Consumer Duty reckoning

As pandemic-era pets age and claims costs increase, James Daley, founder and managing director of Fairer Finance, warns many owners are set to discover their policies offer far less protection than they expected.

FCA’s Reynolds outlines insurance priorities

Graeme Reynolds, director of competition and interim director of insurance at the Financial Conduct Authority, takes centre stage in the latest Insurance Post Podcast, setting out the regulator’s key priorities for the market.

Ex-FCA expert backs AI to read emails for misconduct

Insurers are likely to ramp up their internal communications monitoring by using artificial intelligence to ‘read’ and understand emails, calls and texts in order to comply with the incoming non-financial misconduct rules, according to a former regulator.

FCA outlines how insurers must up their claims game

The Financial Conduct Authority has warned insurers they must improve claims handling standards and consumer understanding of cover following concerns raised in the Which? super-complaint into home and travel insurance.

Jason Storah, Aviva

Jason Storah has been busy steering Aviva’s UK & Ireland General Insurance business through a period of significant change.

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