Financial Conduct Authority (FCA)
Fairer Finance demands FCA probe into pet cover limits
Fairer Finance has accused pet insurers of adding “deceptive” inner limits to policies marketed as comprehensive, which could leave owners facing thousands of pounds in unexpected vet bills.
FCA fines set to hit record low
2025 could see the lowest total value of fines issued by the Financial Conduct Authority in the regulator’s history, according to analysis by compliance and regtech platform Hackford.
Should insurers fear Which? super complaint?
Content Director’s View: On the back of the Which? super complaint relating to travel and home insurance, content director Jonathan Swift mulls what the potential outcomes might be and whether it will have as wide an impact as the dual pricing…
Which? makes super-complaint against FCA over insurance failings
Which? has issued a super-complaint to the Financial Conduct Authority, accusing the regulator of failing to tackle persistent problems in the home and travel insurance markets.
FCA uncovers £200m of short-changing from motor insurers
More than 270,000 motorists are to receive a collective £200m in motor insurance compensation after the Financial Conduct Authority found some insurers had short-changed customers on stolen or written off vehicle claims.
FOS looking to improve its ‘value for money’
The Financial Ombudsman Service is actively working to justify its cost to the industry through its overhaul consultation in July, delegates at the Chartered Institute of Loss Adjusters conference have heard.
Penny Black’s Social Diary: FCA number plate; Ryan Specialty’s chocolate
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences, and giving a thumbs up – or down – to the sector’s social media posts.
FCA lets insurers lead as consumer protections weaken
The Association of Consumer Support Organisations’ director Matthew Maxwell Scott argues the Financial Conduct Authority's recent reports echo the Association of British Insurers' 18-month-old roadmap, risking consumer protections and repeating the…
Questioning the math behind FCA’s insurance price defence
The Financial Conduct Authority cites cost pressures, rather than profiteering, for motor insurance premium hikes but with record profits and low claims ratios, compliance consultant Branko Bjelobaba asks is that the full story?
What the motor finance ruling means for broking pay
Editor’s View: After the Supreme Court ruling on motor finance sparked an £18bn redress scheme, Emma Ann Hughes asks could insurance broker commission be next under the Financial Conduct Authority’s spotlight?
Sign of the times: grad’s internship plea goes viral
Alexander Mani, an economics graduate seeking an internship, spent 10 hours standing outside the Lloyd’s building with a sign advertising himself for hire – and told Insurance Post that the industry's response was “incredibly welcoming.”
Should premium finance firms be on high alert after motor finance decision?
News Editor’s View: Scott McGee looks at the approaches to commission disclosure taken by various premium finance firms, and how they might be feeling following the Supreme Court's motor finance decision.
FOS motor finance cases fall but still top complaints issues
The number of motor finance commission complaint cases referred to the Financial Ombudsman Service in between the start of April and the end of June dropped to 21,500 cases from 36,000 cases in the first three months of this year.
Biba's Trudgill spots wins in government’s growth strategy
Trade Voice: Graeme Trudgill, CEO of the British Insurance Brokers’ Association, reflects on what more needs to be done in the wake of the government’s new financial services strategy.
'Sting could still be in the tail' after court motor finance ruling
While the financial services industry breathed a sigh of relief on Friday (1 August) afternoon after the Supreme Court’s decision on motor finance, it is not out of the woods yet.
Brewis leaves FCA for KPMG
Matt Brewis, the Financial Conduct Authority’s director of insurance, is leaving the regulator to join KPMG UK, Insurance Post can exclusively reveal.
CII’s Connell on how case studies are key to understanding vulnerability
Trade Voice: Dr Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, says insurers should use case studies, like those from the ombudsman, to better recognise, understand and respond to customer vulnerability.
Does the FCA’s premium finance inaction show a lack of ambition?
Briefing: After years of signalling action, the Financial Conduct Authority has finally issued an update on its premium finance market review and while Scott McGee observes the watchdog said surprisingly little, those thinking the regulator is backing…
FCA admits profiteering didn’t push up insurance prices
The Financial Conduct Authority has acknowledged the recent surge in motor insurance premiums was driven primarily by external cost pressures rather than excessive profiteering by insurers.
FCA lays out road map to tackle motor insurance costs
The Financial Conduct Authority has outlined what caused motor insurance costs to skyrocket in recent years and explained the steps the regulator, providers and the government should take to reduce premiums.
FCA and ombudsman to overhaul compensation system
The Financial Conduct Authority and the Financial Ombudsman Service have unveiled plans to reform the consumer compensation system.
Why FCA inaction on premium finance is unacceptable
Despite falling motor insurance premiums and political inertia, Rebecca Deegan, director of campaigners Fair By Design, argues inaction on premium finance isn't acceptable and the regulator must act now to end the poverty premium and ensure fair outcomes…
Regulators and Treasury move to scale back SM&CR
Regulators and the Treasury have proposed streamlining the Senior Managers and Certification Regime to drive growth in the financial services sector.
FCA’s CPD cut threatens faith in insurance
Editor’s View: The Financial Conduct Authority’s proposal to scrap the 15-hour minimum annual requirement for continuous professional development for insurers is the wrong move, at the wrong time, with the wrong consequences for everyone, argues Emma Ann…