The Citizens' Advice super complaint has highlighted that insurers needs to do more to serve existing customers, but James Dalton, director of general insurance policy at the Association of British Insurers believes its important to stress that the…
Large insurers with big books of home insurance business could lose out following pricing practices review, but profitability is unlikely to be "heavily dented", ratings agency says.
Insurers may not have sufficient oversight of pricing practices, which could mean some customers are paying significantly higher premiums than those who have similar risk profiles, according to an official review.
Over the past two-and-a-half years, I have written in this column no less than three articles urging insurers to act on the problem of dual pricing.
Citizens Advice has launched a super complaint targeting dual pricing to the Competition and Markets Authority. The complaint is the consumer champion’s first in seven years and shines a spotlight on five key areas: home insurance, mobile, broadband,…
Prime Minister Theresa May has vowed to take action against companies that impose a “loyalty penalty” on customers.
A greater awareness of dual pricing among customers is seeing fewer people buying insurance online, according to research.
As Swinton meets its match in Ardonagh, the insurance courtship game has continued to hit headlines.
The super complaint over dual pricing is likely to result in “serious and profound” change in the insurance market, analysts believe.
Consumer champion Citizens Advice has submitted a super complaint to the Competition and Markets Authority over the “loyalty penalty” in insurance, forcing an investigation.
Motor managing general agent Hedgehog aims to reach £20m in gross written premium in its first year of operations, following its launch in Q4.
LV was acclaimed as the Insurance Brand of the Year at last night’s Insurance Marketing and PR Awards
Loyal customers are being penalised for staying with an insurance provider, leaving thousands paying excessive home insurance premiums, according to Which?
Insurance has come under fire for the way it prices policies. Jonathan Davidson, director of retail at the Financial Conduct Authority, discusses the problem with Martin Croucher
I wear many hats. As a single working mum, I have to deal with financing and running a household, managing a team of staff and producing a high-quality publication, and raising a rounded young man who I hope will take on the world in the future.
Insurers have been slammed for increasing rates on auto-renewals, amounting to what campaigners call a 'loyalty tax' of £37m.
The possibility of physical and mental collapse is now very real. No sympathy for the Devil. Buy the ticket, take the ride.
The City watchdog will report on its investigation into dual pricing in the autumn, a conference heard.
If only online retailers worked in the same way as price comparison sites and insurers.
Industry bodies for brokers and insurers have agreed guidelines to halt the controversial practice of dual pricing.
This week we unveiled the long-awaited shortlist for the British Insurance Awards.
The promised whiplash and discount rate reforms, as well as the UK’s exit from the European Union, are expected to shape the coming year for the industry. Insurers, brokers, loss adjusters and lawyers are wary of political uncertainties and the trends in…
Infopro Digital's offices are now closed until Tuesday 2 January 2017 for the festive period. We would like to take this opportunity to wish you all a very Merry Christmas and a Happy New Year from the Post team.
Those loyal to their insurer are probably paying more than they should. Carl Shuker, CEO of A-Plan, believes it’s time the market took a bold move to address the problem