Thingco boss Brockman questions insurers' pricing rules preparations after hitting pause on capital raise
Thingco CEO Mike Brockman has questioned insurers’ preparedness for pricing rules that took effect at the start of the year, after the telematics insurtech hit pause on a capital raise amid uncertainty generated by the regulations.
Intuitive, market-leading tech, coupled with a customer services team who understand the products inside out and have the right listening and empathy skills are key to providing the best customer experience this year and beyond, says Peter Thompson, CEO…
Post spoke to market experts to get their predictions for what 2022 will look like.
Post spoke to insurtechs to get their thoughts on the highs and lows of 2021.
The Financial Conduct Authority's pricing review will bring the most “endemic” change the insurance market has experienced in a long time and the work that comes with it should not be underestimated, according to Axa Retail CEO Tara Foley.
EY issues home/motor profit warning for 2022; Collective Benefits and Nimbla get US investment; HSB buys MG Group; Floodflash and Munich Re partner up; and Carrot sold to Granite
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
New Financial Conduct Authority rules for home and motor insurance could signal a change in the pet insurance industry in future, unless the market can act ahead of time, blogs Mark Colonnese, director of Aquarium Software.
Brokers have 'failed to understand the impact' of product governance rules that came into force on 1 October, the Financial Conduct Authority has said.
Ello managing director Michael Kalli considers recent research that suggests fewer than one in 10 consumers feel like they are a valued customer to their insurer.
The introduction of the Financial Conduct Authority’s pricing review has shifted attitudes to insurtechs and is leading to insurers competing to work with them, according to Urban Jungle CEO Jimmy Williams.
The Financial Conduct Authority has raised concerns that some insurers and intermediaries are showing slow progress in making sure products meet customer needs.
Covéa Insurance's James Gearey on FCA general insurance pricing reforms - the shape of things to come
With dual pricing regulations just around the corner James Gearey, managing director of personal lines and protection at Covéa Insurance, explains why the focus for motor insurers must now shift from price to value and choice.
Insurance organisations need to develop new ways of pricing if they want to remain competitive in today’s market. But whilst data enables insurers to make the most informed pricing decisions; governing and processing this data across siloed databases and…
Abacai co-chairman and CEO Mark Wilson and fellow founder Jamie Hay caught up with Jonathan Swift to discuss how AI can help redefine customer experience and why claims are key to their success.
Motor insurance pricing is set for a period of volatility in the months to come, as insurers remain tight-lipped on whether they are taking a ‘pig’, ‘sheep’, ‘ferret’ or ‘cat’ approach to cope with regulatory changes
White labelled insurance as sold by big brands is seeing lot of the action in terms of growth and innovation. But, is it because these are simply good products or is it all about the trust factor? Post investigates.
Lloyds Bank has been fined £90.7m by the Financial Conduct Authority for failures in home insurance renewal letters between 2009 and 2017.
Adam Winslow, UK & Ireland general insurance CEO at Aviva, has confirmed the insurer’s commitment to brokers as it looks to commercial growth.
A-Plan Group is aiming to break the £1bn gross written premium barrier within the next four years, CEO Carl Shuker told Post.
EY: motor market to return to loss in 2021; Canopius unveils algorithmic MGA; Kitsune sold to XS Direct
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Edelman Smithfield senior director Aidan Holloway considers the reputation-geared findings of the firm's recent research on trust in insurance.
Insurance Post recently conducted a survey to get an overview on motor pricing trends and the impact the current economic climate has had on consumer behaviour.
Changing consumer behaviour, the economic climate and a review of pricing practices are some of the challenges facing the motor insurance sector currently. Our research looked in more depth at how these changes might impact the sector, its pricing and…
The Financial Conduct Authority has confirmed that its ban on price walking, intended to eliminate the so-called ‘loyalty penalty’, will come into effect on 1 January 2022.