Dual pricing
Interview: James Blackham, By Miles
James Blackham, CEO of By Miles, talks to Jen Frost about why the regulator had to step in over dual pricing and why usage-based insurance is the future
Tower Brook acquires Premium Credit; ABI reports motor premiums have fallen 5% in Q1; Aston Lark buys UK Global; and Seventeen snaps up broker
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
What does the dual-pricing ban mean for the future of insurance?
Insurance Post and PayPal surveyed the insurance industry to assess the impact of the ban on dual pricing for new and existing home and motor insurance customers and the factors that will influence future purchase.
Intelligence: Ireland is cautiously optimistic about its financial future
As Ireland emerges from the Covid-19 pandemic into a post-Brexit world, David Worsfold explains that after addressing past regulatory failures, and now looking to make personal injury reforms, the Irish insurance market is currently looking forward and…
Price walking ban pushes motor premiums up; Zurich opens branch; Handl acquires IPRS; Mason Owen MBO; and under 30s telematics sales rise
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Analysis: How dual pricing reforms are shaking up insurance
Post investigates what changes the industry has seen following January’s dual pricing reforms, and if insurers are following the right path on price walking.
Spotlight on dual pricing: Price matters but customers deserve more
The price walking ban represents a turning point for the insurance industry. Vincent Belloc discusses the opportunity for insurers to build customer loyalty and competitive advantage through a relentless focus on customer experience.
Spotlight on dual pricing: The end of dual pricing and what it means
Post and PayPal surveyed the industry to explore the possible implications of the recent price-walking ban. Valerie Hart looks for further insight into how the industry might adapt.
Citizens Advice sounds alarm on car insurance 'ethnicity penalty'
Citizens Advice has accused the insurance sector of charging an 'ethnicity penalty' after finding that people from ethnic minority backgrounds pay hundreds of pounds a year more for their car insurance than white people.
Blog: An era of change for motor insurance - By Bits' CEO Rimmer on things to consider to avoid being overtaken
With the insurance industry facing an identity crisis in light of the Financial Conduct Authority's focus on price-walking, usage-based insurance has been suggested as one route to a brighter and more hopeful future for consumers and insurers alike…
Pricing equilibrium to settle within 'next few months': A-Plan CEO Kelly Ogley
A-Plan CEO Kelly Ogley told Post she expects the market will 'reach an equilibrium' on pricing in the next few months following Financial Conduct Authority reforms.
Blog: Stepping into the unknown
Aude Saint-Paul, director at Simon Kucher and Partners, considers how the Financial Conduct Authority price walking ban will change customers’ behaviours, and what opportunities and challenges it has in store for insurers.
Insurance in the vanguard on consumer duty, says FCA’s Matt Brewis
The Financial Conduct Authority sees insurance as ahead of the game on consumer duty after the work on pricing and value in recent years, the regulator’s director of insurance and conduct specialists Matt Brewis has indicated.
Thingco boss Brockman questions insurers' pricing rules preparations after hitting pause on capital raise
Thingco CEO Mike Brockman has questioned insurers’ preparedness for pricing rules that took effect at the start of the year, after the telematics insurtech hit pause on a capital raise amid uncertainty generated by the regulations.
BGL’s Peter Thompson on the blended experience the customer of 2022 wants
Intuitive, market-leading tech, coupled with a customer services team who understand the products inside out and have the right listening and empathy skills are key to providing the best customer experience this year and beyond, says Peter Thompson, CEO…
Preview: What will 2022 bring for the insurance market?
Post spoke to market experts to get their predictions for what 2022 will look like.
Review of the Year 2021 – Insurtech
Post spoke to insurtechs to get their thoughts on the highs and lows of 2021.
Axa retail CEO says pricing review heralds the most ‘endemic’ change in market's recent memory
The Financial Conduct Authority's pricing review will bring the most “endemic” change the insurance market has experienced in a long time and the work that comes with it should not be underestimated, according to Axa Retail CEO Tara Foley.
EY issues home/motor profit warning for 2022; Collective Benefits and Nimbla get US investment; HSB buys MG Group; Floodflash and Munich Re partner up; and Carrot sold to Granite
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Blog: The future of pet insurance under the FCA
New Financial Conduct Authority rules for home and motor insurance could signal a change in the pet insurance industry in future, unless the market can act ahead of time, blogs Mark Colonnese, director of Aquarium Software.
FCA warns brokers 'failed to understand' product governance rules impact
Brokers have 'failed to understand the impact' of product governance rules that came into force on 1 October, the Financial Conduct Authority has said.
Blog: Improving customer retention in insurance
Ello managing director Michael Kalli considers recent research that suggests fewer than one in 10 consumers feel like they are a valued customer to their insurer.
FCA pricing review shifts insurers' attitude to insurtechs, says Urban Jungle CEO
The introduction of the Financial Conduct Authority’s pricing review has shifted attitudes to insurtechs and is leading to insurers competing to work with them, according to Urban Jungle CEO Jimmy Williams.
FCA fires fair value warning shot
The Financial Conduct Authority has raised concerns that some insurers and intermediaries are showing slow progress in making sure products meet customer needs.