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How RSA’s exit and FCA action transformed motor insurance
How the exit of RSA from personal lines, plus extra regulation, caused motor insurers to slash windscreen cover, increase fees and up their game when it comes to accident management services is examined by Mike Powell, insight manager for banking and general insurance at Defaqto.
Diary of an Insurer: QBE’s Janine Bowler
Janine Bowler, senior account manager at QBE, enjoys cups of tea, sometimes a biscuit, a few laughs and plenty of trading with brokers while also squeezing in horse riding, rousing her son and looking forward to lighter nights for BBQs with friends.
Aviva’s claims chief Waseem Malik departs
Aviva has confirmed the departure of its chief claims officer, Waseem Malik, with immediate effect, just over three years after he joined the business from Axa.
Howden hits back at £20m lawsuit
Howden has hit back at a £20m lawsuit brought against it by a luxury hotel group, calling it “the product of hindsight” and arguing it “lacks any proper foundation in fact or law”.
Ecclesiastical’s new office; Ventis deal; Rokstone hire
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Motor repair skills gap still a concern that needs addressing
Experts have addressed the ongoing issue of a lack of skilled technicians being able to service more complex vehicles at the point of claim.
Zywave identifies lawsuits as growing source of cyber losses
Financial losses associated with cyber events that stem not from hackers themselves but from legal wrangling in the aftermath are increasing, according to platform provider Zywave.
Is Esure enough for Ageas?
News Editor’s View: After securing two acquisitions, Scott McGee asks if Ageas will look to acquire more rivals in the future to ensure it is a top three personal lines provider or whether it will focus more on organic growth.
Penny Black’s Social Diary: Allianz’s dancing; Insurtech stands
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Was I too quick to write off loss adjusting start-ups?
Content Director’s View: Having concluded that loss adjusting start-ups are diminishing in numbers due to compliance, procurement and lack of market disruption content director Jonathan Swift revisits the question of what might help someone buck the trend, with a trio of founders who have each found a niche.
Editor’s Choice
Tackling the insurance challenges created by cosmetic tourism
As cosmetic tourism continues to grow in popularity among Brits enticed by the promise of cheap surgery, Tim Evershed examines the kind of claims travel and medical insurers are seeing.
Insurers struggle to fill IT and data job vacancies laid bare
Roles that are critical to core insurance operations are still heavily concentrated in London, plus providers are struggling to fill their IT and data roles, data analysis produced by Michael Stefan, partner at executive recruitment firm Hanover, has revealed.
How Trump’s tariffs could make motor insurers great again
Editor’s View: US President Donald Trump’s tariffs could prove a fresh road to hell for motor insurers unless they show they’ve learnt lessons from the last few bruising years of claims inflation, according to Emma Ann Hughes.
How Brexit has affected the UK insurance market
Five years on from the UK exiting the European Union, David Worsfold examines if the insurance industry benefitted or received a blow from Brexit.
Top 100 UK Insurers 2024
Insurance Post’s Top 100 UK Insurers 2024 list has been shaken up by tough times for motor insurers in 2023 and a shift to more profitable lines among major players in the market
Insurance matrix
How RSA’s exit and FCA action transformed motor insurance
How the exit of RSA from personal lines, plus extra regulation, caused motor insurers to slash windscreen cover, increase fees and up their game when it comes to accident management services is examined by Mike Powell, insight manager for banking and general insurance at Defaqto.
Insurers struggle to fill IT and data job vacancies laid bare
Roles that are critical to core insurance operations are still heavily concentrated in London, plus providers are struggling to fill their IT and data roles, data analysis produced by Michael Stefan, partner at executive recruitment firm Hanover, has revealed.
Tech shift in insurance slashes underwriting and pricing job vacancies
Automation and artificial intelligence-driven algorithms are reducing the number of new underwriting hires at the start of 2025, according to exclusive data analysis by Michael Stefan, partner at executive recruitment firm Hanover.
Millions are multiple manipulators when seeking car insurance
More than a third of UK motorists are altering five or more pieces of information when obtaining a car insurance quote, new data from Percayso Inform has revealed.
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