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Flood support gaps that insurers can’t afford to ignore

Flood sign

Flood victims face prolonged financial strain and unmet mental health needs, a survey has shown, placing fresh scrutiny on how insurers handle claims, vulnerability and post-loss support.

Research from the National Emergencies Trust, produced with Lancaster University and backed by Ikea, suggests while insurance payments are critical, these are often not enough to shield households

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Q&A: Greg Cole, And-E

Greg Cole, UK claims director at Aioi Nissay Dowa Insurance Europe, lifts the lid on the claims expansion that will see the business increase its UK claims headcount by 30% by the end of 2026.

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