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mind-gap
AI widens skills gaps as insurers fall behind on adoption

The headcount in financial services fell by 5% in 2025, with artificial intelligence putting increasing pressure on businesses to continually fill skills gaps, according to the latest Annual Skills Report from the Financial Services Skills Commission.

Jonathan Swift

Curious case of Aon’s co-CEOs as Page and Kielty exit

Content Director’s View: The appointment of co-CEOs at Aon following Jane Kielty and Julie Page stepping down reignited a familiar debate – is joint leadership ever a good idea? Jonathan Swift examines whether the sceptical reaction was justified.

Tweakments tamed: how reform reshapes insurance risk

Rachel Gordon examines how UK reforms that aim to tame the aesthetics ‘Wild West’ will give insurers clearer risk signals, more consistent underwriting data and a market that may finally balance growth with greater accountability.

Insurance matrix

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