AI widens skills gaps as insurers fall behind on adoption
The headcount in financial services fell by 5% in 2025, with artificial intelligence putting increasing pressure on businesses to continually fill skills gaps, according to the latest Annual Skills Report from the Financial Services Skills Commission.
The FSSC’s research suggested rapid changes in AI and technology, combined with a challenging business environment, were driving a shift from longer-term reskilling to more agile upskilling activities
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