Technology
Improving customer trust in quality data
This content explores the most important findings from the Insurance Post Fraud Survey Report 2022.
Risk detection made better for underwriters
How can underwriters become empowered to make better decisions faster?
CII appoints chief digital and information officer following data breach
Mathew Mallett has been named chief digital and information officer at the Chartered Insurance Institute.
Video: Accelerating speed to market for P&C products
Speed to market is a top priority for all P&C insurers. This video discusses how insurers can get new or modified products to market quickly by overcoming existing barriers.
Five key points to consider in developing next-generation risk models
Most insurers are invested in developing risk models but many are failing to progress their models and expand their application over time.
Disruption from automotive OEM’s ‘wildly interesting’: Guidewire’s Mullen
Automotive original equipment manufacturers getting into insurance space is the “best example” of disruption because it “trials all the way through insurance lifecycle,” said John Mullen, president and chief revenue officer at Guidewire.
Blog: Electric aircraft – the new technology is now on the horizon
With climate change and sustainability flying high on the agenda, the electrification of aircraft is much anticipated. And while we’re some way from seeing fully electric commercial aircraft, Andrew Southall, senior aviation surveyor at McLarens Aviation…
Not moving to the cloud ‘slightly illogical’, Guidewire conference hears
Guidewire CEO Mike Rosenbaum stresses commitment to move 100% of Guidewire customers to the cloud, as not doing so is “slightly illogical”.
AI and digital transformation in insurance - considerations for P&C insurers
Insurers are concerned that their rivals will overtake them in the technological arms race – but they’re also concerned that bad actors will exploit new technology.
Will the cost-of-living crisis lead to more insurance fraud?
With the cost-of-living crisis escalating for many households as winter approaches, the insurance sector is preparing itself for a wave of fraudulent claims from both opportunistic and organised sources.
Tech trends video: Augmented and virtual reality
From employee training, to customer engagement, to remote inspections and beyond, augmented reality and virtual reality are powering eye-popping new capabilities for P&C insurers - and sending customer satisfaction ratings through the roof.
Composable technology - why flexibility matters for growing UK insurers
In today’s economic environment, the most successful insurance businesses will be those who listen to their customers and respond decisively.
Moving to the cloud is reshaping the insurance industry
With many employees working from home and digital business on the rise, insurers need a solution for managing, data, core systems and organisational needs. This whitepaper discusses the benefits of cloud computing for insurance companies.
Shift technology insurance perspectives - Claims management
Claims specialists face making myriad decisions every day, yet the information they need to make the best decisions possible is often locked away in the various documents that drive the claims process.
Insurance claims research: The path to digitisation
A Post and SS&C Blue Prism survey found that 86.8% of insurer respondents believe that digitising all or part of the claims journey is the best way to improve the customer experience.
Case study: Underwriting modernisation for business agility
A Fortune 100 multi-line insurance carrier needed to simplify its legacy infrastructure and enable the reuse of business logic across the organisation.
Integrating ESG into portfolio management and underwriting workflows: The state of the market
ESG factors and scores offer insurers new insights into risk and decision-making, but they also bring new data integration challenges.
Analysis: Amazon enters UK insurance not with a bang, but with a whisper
Amazon’s entry into UK insurance has been talked about for years. Has the announcement of the Amazon Insurance Store satisfied the industry-built expectations?
The past, present and future of AI in insurance
How can insurance companies apply artificial intelligence to processes currently dominated by human intervention? This white paper sheds light on how AI can be applied to benefit many different parts of the insurance business beyond claims and fraud.
How is the insurance sector investing in solutions to combat the evolving fraud threat?
Insurance Post in association with LexisNexis Risk Solutions assembled a panel of counter-fraud specialists to discuss the ever-evolving battle against fraud.
Three paths to modern P&C insurance core systems
The rapidly growing wave of insurtechs have given insurers a glimpse of what cutting-edge technologies can offer.
Tech trends video: Robots
Customer service bots were just the beginning.
How artificial intelligence is solving the challenges of premium leakage
New interest is gathering for technology to detect premium leakage and fraud at the point of underwriting. This report focuses on how artificial intelligence is helping insurers to solve the challenges of premium leakage.
Video: Opportunities in the life and annuity market
The life insurance sector is ripe for innovation.