Technology
Low-code Technology Providers in Insurance Everest Group PEAK ® Matrix Assessment for 2023
This research assesses 21 low-code technology providers featured on the Low-code Technology Providers in Insurance – Products PEAK Matrix®.
Lack of motor risk data leading to ‘inconsistent’ pricing
Thatcham Research and LexisNexis Risk Solutions have partnered to address the issues caused by the advancing complexity of vehicle technology and its associated data, Insurance Post can reveal.
Can an AI-generated statement be defamatory?
Artificial intelligence (AI) can generate content with speed, authenticity (or at least the appearance of it) and a flair for headline-writing that can rival some of the nation’s red tops.
How to deliver intelligent connected insurance experiences: Six success stories
Strong processes are at the heart of innovative and competitive insurance companies.
Is technology the solution to underinsurance?
Rebecca Fuller, managing director and global fixed asset advisory services leader at risk advisory firm Kroll, explains why without technology insurers and brokers haven't got a hope in hell of knowing whether a property is underinsured.
How green parts help insurers meet EU requirements
Analysis: Tom Luckham explains why the European Union's Corporate Sustainability Reporting Directive is pushing motor insurers towards even greater use of green parts.
Generative AI regulation
It is no longer a question of whether generative AI will change the world, but how.
Diary of an Insurer: Aurora’s Lauren Stables
Lauren Stables, head of digital trading at Aurora, works on the start-up MGA’s next product launch, shares ideas with brokers and providers while also mucking out her horses and playing ball with her four dogs.
British Insurance Awards deadline for entries is 1 March
The clock is ticking to enter the 2024 British Insurance Awards – all entries must be submitted by the 1 March deadline.
Calculate your insurance claims automation maturity
Submitting a claim is often characterised as the critical “moment of truth” for insurers and their customers. Automation can help maximise human touch, streamline processes and improve the customer experience.
Why insurers should commit to a fresh start with new code
Rather than overhauling legacy systems, Andrew Harrington, chief information officer at Ripe, says insurers should invest in building greenfield technology stacks.
Tysers on the necessity for ‘data-driven’ transformations
Steve Jolley, chief information officer at Tysers, shares how the company transitioned from a traditional to a “truly data-driven” digital insurance platform with low-code.
Nigel Walsh named global head of insurance at Google Cloud
Walsh revealed in a LinkedIn post that he was starting his “next chapter at Google Cloud”.
SSP in a ‘process’ to rebuild trust with clients
Following a data breach in November 2022, as well as other disruptions over the past few years, SSP has been investing in its security measures and is currently in a process to rebuild trust within the industry
Modernising claims and enabling a digital ecosystem: How insurers can expedite claims handling
There’s no question that digital transformation has arrived. Should insurers prioritise a bespoke customer experience on the front end, or focus on back-end operations to reduce claims leakage?
Admiral partners with Google Cloud for new products
Admiral has struck a deal with Google Cloud, which will see the technology giant host the provider’s policy management and billing platforms plus use generative artificial intelligence to produce new products and services.
Why AI isn’t the silver bullet for the insurance industry’s problems
Artificial intelligence cannot remove all the manual work for insurers, warns Piers Williams, insurance lead at AutoRek, as using these solutions without human input runs the serious risk of introducing error.
The accelerated underwriting playbook: Five keys to automation success
Underwriters spend up to 40% of their time on manual tasks, risking the loss of valuable customers to competitors who offer a better, faster customer experience.
Post launches new Benchmarking Service
Insurance Post’s unique service will benchmark UK insurers’ strategies across key areas, including claims, fraud and technology.
LMA CEO Cameron on the London market’s digital transition
Trade Voice: As Blueprint Two efforts gain momentum, Sheila Cameron, CEO of the Lloyd’s Market Association and chair of the London Market Group’s Data Council, reflects on the opportunities ahead for her organisation’s members in 2024.
Deadline to enter British Insurance Technology Awards fast approaching
The countdown has started for you to get entries in for the inaugural 2024 British Insurance Technology Awards (BITAs).
Amazon, Google, Tesla … is there a tech giant insurance cannot repel?
Content Director’s View: Following the quick and relatively painless death of the Amazon Insurance Store, Jonathan Swift reflects on why UK policyholders are often resistant to the charms of brands they would otherwise trust when it comes to buying…
Innovating customer journeys: How generative AI drives unparalleled experiences
Positive customer experiences cultivate satisfaction and forge emotional connections that foster long-lasting loyalty and advocacy.
Five pillars for a connected insurance and modern customer experience
From cross-functional collaboration to connected claims and connected underwriting, connectivity holds the key to digital transformation and an improved customer experience.