Technology
Insurers trapped with ill-designed systems, claims Peppercorn CEO
Nigel Lombard, Peppercorn founder and chief executive, believes insurers are trapped with processes that were designed very much on the provider’s agenda, rather than on the customer’s.
AI integrated underwriting and claims solutions
Gradient AI and Duck Creek offer integrated underwriting and claims management solutions that combine Gradient AI’s state-of-the art AI solutions with Duck Creek’s industry leading policy and claims products in the cloud.
Maximising market opportunities through differentiation and relevance
Blog: Shreyas Vasanthkumar, managing director EMEA at Duck Creek Technologies, discusses why modern producer relationship management systems are the key to delivering positive customer outcomes.
How EU ruling pushed up the price of motor insurance
Analysis: Frances Stebbing explores the impact of the European Union’s gender-neutral pricing rules on how motor insurance is underwritten and priced today.
The bottom line on prescriptive analytics
Insurers will need to leverage data-driven insights to augment human intelligence to deliver superior business outcomes across various functions including pricing, claims and underwriting.
Supercharging P&C insurance sales with the digital customer experience
Insurers are now expected to provide information that helps customers learn about policies, compare options and even complete an application from virtually any connected device, 24/7.
How do you solve a problem like cyber?
News Editor's View: With high profile breaches becoming more and more common, is the industry well positioned to help small businesses with the growing threat of cyber attacks?
Eight insurtech start-ups to watch in 2023
For the eighth year in a row Insurance Post content director Jonathan Swift casts an eye over the insurtech start-up space, and lists a number of firms worth watching over the next 12 months and beyond.
Telematics Watch: Why the cost-of-living crisis makes telematics more relevant than ever
The principle of telematics insurance has always been to reward safer drivers through lower premiums and, as household budgets are squeezed, Igo4 CEO Matt Munro explains why there is greater need than ever to highlight the economic benefits for consumers.
Eight ways to improve claims processes and handling
Even the smallest of inefficiencies within an insurance company’s claims process can jeopardise the customer relationship, which is why it’s imperative that insurers dedicate themselves to improving the claims process and handling.
Data insights into rising climate risk and climate scenarios
Evidence is mounting that the insurance industry will soon need to reshape its business models in response to climate change, but only a few stakeholders have taken meaningful action.
Seven insurance technology trends that will transform the P&C industry in 2023
The development and implementation of new insurance solutions in the P&C insurance industry are already well underway in 2023.
Diary of an Insurer: Aviva’s Mel Carter
Early starts, a trip to Prague, plus a joke about feeling 'energised' at a renewable energy conference, and all during the run-up to Christmas. This makes for a busy working week for Mel Carter, renewable energy senior underwriter at Aviva.
Insurance challenges creating the frictionless customer experience in the real world
The difference between insurance and assurance provides a useful illustration about insurance and peace of mind in today’s digital world.
Shift technology insurance perspectives - Underwriting risk detection
Underwriting professionals are under incredible pressure to meet customer expectations for quick application approvals while at the same time keeping their portfolio as clean and profitable as possible.
Embedded insurance podcast
Embedded insurance is projected to account for over $700B in GWP by 2030.
Future of insurance claims is a 'data first' approach
There is little doubt the insurance industry will need to adopt a ‘data first’ approach to provide effective claims management processes in the future.
How does artificial intelligence make subrogation viable and valuable?
Subrogation offers insurers the important chance to reduce claim costs by assigning full or partial responsibility to another party.
Trade Voice: CII’s Matthew Connell explains why the consensus on autonomous vehicles is worth the wait
Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, sets out the challenges ahead of insurers and other stakeholders that the emergence of autonomous vehicles will bring.
Staying agile and evergreen: The advantages of a SaaS core system for general insurance providers
To win in today’s increasingly competitive insurance industry, insurers need modern core systems and solutions that support their business strategies and empower them with the ability to pursue innovation.
Six key takeaways from Post's digital, data and technology breakfast briefing
Insurance Post recently gathered together a group of insurance technology experts to discuss the digital and data trends and developments the market can expect to gain traction on in 2023 and beyond. Jonathan Swift recounts some of the most notable…
Superscript says there is still appetite to fund insurtechs
UK-based insurtech Superscript has insisted its recent £45m fundraising shows there is still appetite to fund tech-led disruptors with "good business models".
Five key KPIs in insurance fraud detection and why you should be tracking them
Preventing, detecting and recovering payments on fraudulent claims are key objectives for SIU teams.
Tech trends #16: How technology is transforming P&C insurance
In this short video, Laura Drabik, chief evangelist at Guidewire outlines how new technologies enable insurers to make a profound difference in people's lives.