Technology
Earnix aims to offer insurers a path to true operational AI
Robin Gilthorpe, who joined Earnix as CEO in February, plans to grow the business by offering UK insurers a route map to “true operational AI.”
Why insurers are rethinking homegrown core systems
The pace of change in insurance continues to accelerate and keeping up remains a challenge for insurers.
Insurtech funding slips below $1bn for first time in three years
On a quarterly basis funding for insurtechs appears “quite volatile” but trends developing are in line with longer-term sustainability, a Gallagher Re report says.
How the end of upgrades will enable more humanised experiences
This blog provides examples of humanised experiences across the insurance lifecycle and how continuous updates in SaaS core systems will make it easier to enable insurers to define the humanised experiences of the future.
How insurers help make summer blockbuster movies magic
Emma Ann Hughes examines how film production insurance has adapted to reflect the new risks associated with producing big summer blockbusters across several countries post-pandemic.
Unlocking the potential of commercial lines insurance part two: Specialty commercial lines
From cyber risks and financial lines, to product liability, art and marine insurance coverage, the global specialty commercial insurance market has witnessed substantial growth.
Global consumer insurance insights: Building a benchmark to bring insurers closer to consumers
The 2023 Global consumer insurance insights survey reveals strong demand from global consumers for humanised insurance purchasing, switching and communication experiences through digital channels.
How the Consumer Duty will create two kinds of insurers
While most firms are currently focused on simply getting over the line of the Consumer Duty deadline on Monday, insurance consultant Prakhar Agrawal says long-term providers should use the regulation as a springboard to digitise.
Breaking the claims inflation barrier in the insurance industry
With the economic climate unlikely to improve anytime soon, what steps can insurers take to tackle claims inflation?
Infographic: Tackling reinsurance efficiency through technology
This infographic looks at how fragmented technology and processes are impacting reinsurance efficiencies and how a unified solution can not only reduce these losses but improve reinsurance effectiveness and even maximise returns.
Q&A: John Milliken, Defaqto
John Milliken, chief executive of Defaqto, explains how insurers are using the agency’s product database to ensure their products are Consumer Duty compliant and reveals plans for new ratings.
Unlocking the potential of commercial lines insurance part one: SME and motor
The landscape of commercial lines insurance has undergone significant changes in recent years, presenting both opportunities and challenges for insurers. This blog delves into the highly competitive world of commercial SME and motor insurance.
The case for humanised insurance
Over the last decade, insurers have focused heavily on data and analytics, automation, and digitisation. Perhaps overlooked is a better connection to people.
Elon Musk joins the AI party
Elon Musk has announced the formation of xAI, his long-anticipated artificial intelligence startup designed to compete with Open AI’s Chat GPT, Google’s Bard, and other similar platforms.
Diary of an Insurer: Genasys Technologies’ Elliott Green
Elliott Green, sales director at Genasys Technologies, completes his final training for the London Marathon, leads a series of product demonstrations, and nurtures growing partnerships.
View from the top: MS Amlin’s Martin Burke on the future of underwriting
Martin Burke, director of underwriting performance at MS Amlin, reflects on the market in 2023 and outlines the three considerations that will define how the future generation of underwriters supports clients and brokers through economically challenging…
Zego automates 10% of claims after in-house move
Zego’s Ian Kershaw has hailed AI’s potential to ‘automate’ and ‘innovate’, after the insurtech brought some customer-facing functions in-house, allowing it to straight-through process 10% of its claims.
How insurers can better support vulnerable customers
Tim Farmer, clinical director and co-founder of clinical regulatory technology provider Comentis, examines how insurers can ensure they meet the FCA's Consumer Duty requirements for customers in vulnerable circumstances.
Why insurers’ COOs and insurtechs need to combine forces
Editor’s View: Emma Ann Hughes says it is time chief operating officers in the insurance industry realise holding the key to floors of servers isn’t going to save them from regulatory action.
Bridging the gap between crime and cyber: Common claims and core coverages
Financial cybercrime disproportionately affects smaller businesses, which are often easy targets due to limited resources.
Aviva, Crawford, Zurich and Amanda Blanc triumph at 2023 British Insurance Awards
Aviva was among the big winners at the British Insurance Awards 2023, on a night when its group CEO Amanda Blanc took home the Achievement Award.
Allianz, LV and Zurich to discuss speeding up fraud detection in Insurance Post webinar
Whilst some insurance fraudsters are getting smarter at using modern technologies to embellish their false insurance claims; other more opportunistic policyholders are being driven to seek illicit gains as the cost-of-living crunch means money is tighter…
Insurance and repair concerns could stifle EV adoption, says Thatcham
A report from Thatcham Research has stressed how insurance implications remain unclear on repair capacity, training, skills, and cost, as well as the lifetime sustainability of battery electric vehicles.
Insurers are helping the advanced air mobility sector to take off
Edmund Tirbutt examines how the insurance industry is helping the advanced air mobility sector create new aircraft to ensure the safe, quick, affordable and sustainable movement of people and goods.