Technology
Insurance innovators Nordics roundtable: Seizing the ecosystem opportunity
Trust, value and flexibility are the key principles shaping embedded insurance offerings in the Nordics.
Adapting to the Post-Covid landscape: Self service insurance solutions
The insurance industry has seen a shift in customer preference towards self-service portals, due to the rapid rise of tech-savvy customers.
Insurtech Lukango seeks to shake up UK SME market with Markel tie-up
Startup Lukango is looking to revolutionise the UK microbusiness market by replicating $4bn insurtech Next's stateside success this side of the Atlantic.
A beginner's guide to underwriting workbenches
Underwriting workbenches represent an opportunity for insurers and MGAs to increase their competitive edge by automating administrative processes, augmenting data sets and increasing regulatory compliance. Download this report to find out more.
Infographic: Global consumer insurance insights 2023
The 2023 Global consumer insurance insights survey gathered in-depth feedback from over 2,000 insurance consumers across 13 countries, delving deep into their purchasing habits, and openness to new products and communication methods from insurers.
Should insurers heed the AI ‘nuclear’ threat warning – or carry on regardless?
Content director’s view: Jonathan Swift digests the Terminator-esque warnings over the growing use of AI and contemplates what they might mean for insurers and their customers.
Building humanised experiences together
This workbook is designed to give insurers the opportunity to develop a plan to create humanised experiences.
Insurers putting ‘words into action’ utilising generative AI
More than half of insurers are already using generative AI in their organisation, according to research from Sprout AI and Opinum.
Why inefficiency is an insurer issue
Graham Gordon, product and strategy director for Property and Casualty at Sapiens, explains why intelligent workflows and process automation is key to insurer's getting ahead of the game.
Exploring the impact of the ‘cost-of-living crisis’ on pet insurance sales and renewals
At a recent roundtable discussion hosted by Insurance Post, in collaboration with CRIF, an expert panel discussed the influence of the current cost-of-living crisis on pet insurance sales and renewals.
Defining humanised insurance technology
How can the insurance industry provide customer experiences that are empathetic and experiences that connect people with higher levels of engagement?
Trade Voice: CII’s Connell on avoiding unconscious bias as the industry adopts AI
Dr Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute outlines ways the industry can ensure AI is being used fairly, avoiding unconscious bias as we approach the implementation of Consumer Duty.
Humanised experiences are the key
Humanised experiences. This guiding light is the only way insurance can successfully digitally transform to serve its purpose. This blog takes a look at our future through this lens.
How AI is shaping the future of insurance
With digital technologies disrupting every part of the insurance value chain, Vinay Nagwekar, director of insurance at Atos, considers how AI is shaping the future of insurance.
Insurance Post Podcast: Raising the bar for cyber cover
Cyber insurers can’t rely on understanding the risks that were faced by businesses in the past to underwrite the right level of cover for the future, according to Aviva’s head of cyber Stephen Ridley.
Could technology cause more to self-insure?
Edmund Tirbutt examines how the centuries-old insurance sector is using technology to shift from handling claims to focus on changing customer behaviour to reduce their risks.
Global consumer insurance insights 2023
Now in its second year, the Global consumer insurance insights survey gathered in-depth feedback from over 2,000 insurance consumers.
AI could become the ‘wild west of tech’ if it is not used appropriately
Artificial intelligence could take on unexpected behaviours, leaving consumers being treated unfairly with vulnerable customers hit the hardest, industry leaders claim.
Navigating the impact of the 'cost-of-living crisis' on pet insurance: insights and strategies
Insurance Post, in collaboration with CRIF, recently organised a roundtable to discuss the influence of the current cost-of-living crisis on pet insurance sales and renewals. Izabela Chmielewska reports.
Experts say AI has potential to ‘unlock’ legacy systems
Artificial intelligence could finally solve longstanding industry legacy systems issues and insurers who don’t get on board will be missing out, experts claim.
Is your old technology driving up reinsurance costs?
This blog explores how antiquated reinsurance management systems and methods can significantly add to an insurer’s overall cost burden, while limiting their ability to receive more favourable terms from their reinsurers.
Novidea reveals plans after securing further $50m in funding
Insurtech Novidea said it will use the Series C funding to further develop its insurance platform as digital transformation continues to be an “urgent pain point” for insurers.
The top repetitive and mundane tasks that could be eradicated by switching to a modern reinsurance management solution
Various systems and processes that power reinsurance programs are becoming ill-equipped to handle the rigors of modern reinsurance management.
Tackling the complex challenges of commercial insurers
Commercial insurance is an information juggernaut. This white paper explores the unique challenges facing commercial insurers today – and outlines the ways in which Duck Creek solutions can turn those challenges into opportunities.