Technology
Roundtable: Strengthening the insurance industry’s defences against tomorrow’s fraudsters
Insurance Post in partnership with LexisNexis Risk Solutions, hosted a roundtable discussion where specialists delved into the evolving landscape of insurance fraud and the industry’s ongoing efforts to stay ahead of fraudsters.
Diary of an Insurance PR: SEC Newgate's Vanessa Chance
Vanessa Chance, director of communications at SEC Newgate UK, raises the profile of Insurance United Against Dementia, learns more about using artificial intelligence in communications plus handles a potential reputational risk issue.
Generative AI - what’s really going on
In this podcast, InsTech’s CEO Matthew Grant previews our newsletter on generative AI, particularly who is using it, where are we on the hype cycle and three different reactions from insurers to integrating generative AI.
Q&A: Paul Williams, Ripe Insurance
Paul Williams, CEO of Ripe Insurance, explains why the specialist insurer looks more like a marketing agency than a financial services provider and how it wants to know why Jane differs from Janet.
Chubb survey finds surging demand for embedded insurance
Increasing consumer demand is accelerating the adoption of digital insurance offerings and gaining momentum in Europe, research has found.
How usage-based insurance is gamifying driving
Alex Hamilton examines how usage-based insurance, artificial intelligence and insurtech partnerships are transforming the sector, gamifying experiences and encouraging better habits.
Case study: FBL Financial Group
FBL Financial Group's P&C reinsurance program had grown and evolved over the years. Calculating reinsurance results and back-end reporting became increasingly complex and a time drain.
Aviva’s Winslow reveals how provider is using AI
Adam Winslow, CEO of Aviva UK & Ireland general insurance, has revealed the provider is mainly testing artificial intelligence in the operational environment.
WTW tells insurers to up their data science game
Tim Rourke, UK head of P&C pricing, product, claims and underwriting at Willis Towers Watson, has warned the era of data science as a research and development activity has passed and insurers need to ensure those employed in this area deliver operational…
Hurricane victims’ claims to be sped up with 360-degree imagery
McKenzie Intelligence Services has piloted CAT360 to boost insurers’ responses to US hurricane losses and speed up claims by providing ground-level imagery.
Embedded insurance: Blind to the risks?
Analysis: David Worsfold examines whether wrapping up insurance with other products risks obscurity, especially if there is a poor understanding of consumer behaviour in a digital environment.
Biggest risk factor for adopting generative AI revealed
Companies are not fully prepared for the widespread use of generative artificial intelligence, or the business risks these tech tools may bring, research from McKinsey & Co has found.
Case study: Aréas Assurances
The Aréas Assurances Group represents the seventh largest network of insurance agents in France, with a strong presence throughout the country.
60 Seconds With... Earnix's Anna Kervison
Anna Kervison, Earnix’s business solutions team lead, reveals her spirit animal is a giraffe and how she relates to confident career woman Liz Lemon from the tv show 30 Rock.
Case study: QBE Insurance
QBE is a global company with divisions operating in multiple currencies and separated processes around reinsurance. At a Group level, QBE has a ceded reinsurance program that can be operationally complex.
View from the top: Axa’s Foley on the key to successful digital transformation
Tara Foley, retail CEO and incoming UK and Ireland CEO at Axa, says that insurers will struggle to evolve their services without the right talent.
Earnix aims to offer insurers a path to true operational AI
Robin Gilthorpe, who joined Earnix as CEO in February, plans to grow the business by offering UK insurers a route map to “true operational AI.”
Why insurers are rethinking homegrown core systems
The pace of change in insurance continues to accelerate and keeping up remains a challenge for insurers.
Insurtech funding slips below $1bn for first time in three years
On a quarterly basis funding for insurtechs appears “quite volatile” but trends developing are in line with longer-term sustainability, a Gallagher Re report says.
How the end of upgrades will enable more humanised experiences
This blog provides examples of humanised experiences across the insurance lifecycle and how continuous updates in SaaS core systems will make it easier to enable insurers to define the humanised experiences of the future.
How insurers help make summer blockbuster movies magic
Emma Ann Hughes examines how film production insurance has adapted to reflect the new risks associated with producing big summer blockbusters across several countries post-pandemic.
Unlocking the potential of commercial lines insurance part two: Specialty commercial lines
From cyber risks and financial lines, to product liability, art and marine insurance coverage, the global specialty commercial insurance market has witnessed substantial growth.
Global consumer insurance insights: Building a benchmark to bring insurers closer to consumers
The 2023 Global consumer insurance insights survey reveals strong demand from global consumers for humanised insurance purchasing, switching and communication experiences through digital channels.
How the Consumer Duty will create two kinds of insurers
While most firms are currently focused on simply getting over the line of the Consumer Duty deadline on Monday, insurance consultant Prakhar Agrawal says long-term providers should use the regulation as a springboard to digitise.