Skip to main content

Synthetic ID fraud - a growing threat to the insurance industry

Synthetic identity refers to an intricate web of fictional credentials, where the implied identity is not associated with any real individual.

In the insurance world, Synthetic ID fraud is a growing threat with fraudsters using fake identities to commit crimes, and it is becoming increasingly difficult to detect.

This article outlines the implications for the insurance industry, and what insurers can do to protect themselves.

Topics covered:
• Two distinct approaches to craft synthetic identities.
• A breeding ground for fraud.
• The evolution of the threat and its impact on stakeholders.
• Dual challenges.
• Solutions for the insurance industry.
• Taking a proactive approach.

Download the article

Register for free access to hundreds of resources.

Already registered? Sign in here.

 

Your alert preferences

How to transform your contact centre into a fraud prevention hub

This guide looks at how insurers can use contact centre intelligence to detect fraud earlier, disrupt organised crime networks and better protect customers. It explains why contact centres provide a unique window into different stages of fraud and includes real-world customer examples.

Supercharging insurance fraud intelligence

This report focuses on the role of the telephony channel in insurance fraud. It explains how fraudsters target insurers across the policy and claims lifecycle, and how greater visibility of caller activity can reveal behavioural and intent signals that are difficult to see elsewhere.

Why insurance renewal conversations may now matter as much as claims

Even when claims and service are delivered as expected, customers are now much more critical of the value they’re getting and whether products genuinely meet their needs. This article explores why the routine policy renewal conversation is becoming a decisive moment in shaping customer loyalty.

How top-rated insurers manage reviews

In insurance, because decisions are emotional as well as financial, reputation is built on how insurers listen and learn from customer experiences. This article explores how top-rated insurers use customer reviews to understand and improve the experiences that matter most to policyholders.

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here