Technology
How we built Duck Creek with Andy Yohn
On this episode of Conversations on the Creek, Rob Savitsky sits down with Duck Creek Co-Founder and VP of Product Strategy, Andy Yohn, to discuss the founding and evolution of Duck Creek.
Eight types of errors and omissions claims
In this article, Coalition's technology errors & omissions department shares eight examples of professional risks and how they could result in claims.
Esure chief says plummeting profits won’t derail digital ambitions
Esure chief executive David McMillan revealed the provider will press ahead with the £140.6m digital transformation programme despite posting a £29.1m loss for 2022.
Big Interview: Wakam’s Olivier Jaillon
Jonathan Swift catches up with Wakam chief executive, and self-proclaimed rock’n’roll blockchain fan, Olivier Jaillon, to discuss the evolution of the go-to market for many insurtechs and brands seeking to sell embedded insurance.
Humanising the claims experience
Helping claimants navigate the emotional and sometimes complicated process of filing a claim and restoring their lives is critical to meeting the promise of insurance and ensuring a positive customer experience.
Open insurance: A reality or a pipe dream?
Blog: Karim Derrick, product and innovation director at Kennedys IQ considers how prepared the insurance industry is for introducing the concept of open insurance.
Driverless vehicles and the future of motor insurance
Despite the predictions that early levels of automation will be available on UK roads as early as 2021, not much progress has been made so far. Insurance Post investigates the progress and what needs to be done to see driverless cars on the roads.
Prima eyes UK reliance following global expansion
Italian-founded insurtech Prima launched internationally with a goal to achieve more than two-thirds of its total premiums solely from the UK market.
CII apologises for latest IT mistake
The Chartered Insurance Institute has made yet another IT error, which saw established members “welcomed” to the 126-year-old professional body.
IPT compliance: A guide for insurers
Insurance premium tax (IPT) is complex. For insurers, keeping up with changing rates, rules and regulations can be challenging especially when writing across multiple territories.
Infographic: Policyholders want a superior claims experience
This infographic sheds light on policyholder feedback about their claims experiences, the factors influencing claims satisfaction levels and why insurers are turning to multi-party communication hubs to raise claims satisfaction scores.
Today is the final deadline for entering the 2023 British Insurance Awards
With entries closing at 5:00pm today, time is ticking for you to get your entry in for the 2023 British Insurance Awards.
Insurance data extraction and ingestion report 2023
For most insurance organisations, there are manual elements to ingesting, processing and transferring data, which is time consuming and expensive.
Home Office urges insurers to ‘be more ambitious’ in tackling fraud
Duncan Tessier, director of economic crime at the Home Office, has warned the insurance industry that it cannot tackle the “staggering growth” in fraud without public-private partnerships.
Customer story: AXA Switzerland is detecting fraudulent claims in real-time using AI
AXA Switzerland needed a solution that could ensure a fast and easy claims process while stopping fraud, a challenging combination.
How payments can modernise the insurance sector
Multiple payment platforms and technologies leave insurers unclear where the payment function should sit and create fragmented IT architecture unable to support a single payment process. This creates a disconnect between the insurer and broker re payment…
Semiconductor sector looks to the insurance industry to help close protection gap
A joint report from Lloyd’s and WTW has highlighted significant scope for collaboration between the semiconductor industry and insurers to address supply chain risks.
Why you would be wrong to write off Amazon’s insurance store
Editor’s View: While Amazon’s initial insurance sales may have failed to set the world alight, Emma Ann Hughes warns the industry should be still be scared because of the e-commerce giant’s track record on delivering the convenience consumers crave.
SVB collapse sparks long-term funding fears for UK tech sector
The collapse of Silicon Valley Bank and a rescue deal from HSBC has raised questions about the future of the UK tech space and startups’ access to funding.
Is voice the solution to insurance fraud?
Blog: Nigel Cannings – founder of Intelligent Voice – discusses the role of machine learning and voice recognition in preventing fraud.
Insurtechs send Chancellor ‘thank you’ letter after HSBC rescue of SVB UK
The UK insurtech sector has praised HSBC’s acquisition of the UK arm of Silicon Valley Bank, following its collapse on 10 March.
Diary of an Insurer: Tapoly’s Janthana Kaenprakhamroy
Janthana Kaenprakhamroy, CEO of insurtech Tapoly, celebrates her mother’s birthday in Thailand, secures £200K in funding and ends the week in the highest bar in Bangkok.
Hello...? Why do British insurers struggle to ‘do an Adele’ and conquer the US?
Content Director's View: With the sale of Admiral-owned Compare.com to Insurify, Jonathan Swift muses on why British personal lines insurers struggle to translate success at home across the Atlantic.
The future of insurance personalisation
In this podcast from Duck Creek Technologies, Rob Savitsky and Mathew Stordy chat with Bryan Falchuk about the future of insurance personalisation.