Why insurance customers are demanding more on payments

Back office and front office - payments and collections

Blog: With cost-of-living concerns bringing the speed at which claims are paid to one of the top priorities for consumers, Darren Lane, business development manager at Solaris, explores why insurers need to move away from legacy technology to keep up with changing customer demands.

The insurance industry attracts a diverse customer base – the makeup of which shifts over time as people age, are exposed to broader moves in the economy, and go through life events. Think of the

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