LV
NFU Mutual leads motor insurance market
NFU Mutual, LV and Saga are strengthening motor insurance customer loyalty as we race towards 2026 through better claims experiences, according to the latest Fairer Finance research, while others are falling back due to weaker service experiences.
Travel insurance satisfaction increases but trust takes a hit
Despite rising customer satisfaction, Millie Ridley, researcher at Fairer Finance, shares the consumer group's data shows trust in travel insurance is falling, with gaps in transparency and clarity still causing concern.
Allianz close to partnering with two more household names
Allianz is closing in on partnerships with two major UK household names as it targets growth, following a half-year in which its top-line performance remained broadly flat year-on-year.
Exmouth community fights Allianz bid to fell 200-year-old oak tree
A community in Exmouth, Devon, has held a demonstration to oppose LV felling a 200-year-old oak tree due to subsidence.
Aviva, Saga, and LV lead the pack in customer satisfaction
Saga Insurance, Aviva, and LV have been named the top-performing insurers in customer satisfaction.
Rebranding LV and RSA in a fragmented media world
Editor’s View: As RSA becomes Intact and LV’s GI arm transforms into Allianz, Emma Ann Hughes considers the challenges that insurers face when trying to gain brand recognition without the old certainties of mass media.
Rising water excess fuels distrust in home insurers
Peter Roper, head of research at Fairer Finance, argues home insurers need to do more to help customers understand the cover they are purchasing to increase satisfaction in the sector's products and services.
Allianz Broker sets sights on non-standard growth
Allianz Broker’s managing director Nicola George is aiming to grow the company’s non-standard motor book, in a bid to insure “more of people’s driveways”.
The insurance stories set to dominate the headlines in the second half of 2025
Content director’s view: Things might have gone quiet of late, but Jonathan Swift expects the lull to offer only a short respite before the deal-doers and headline-makers are back in force fueling the market conversation. And here are some predictions as…
Clear rebrands MGA arm; Sapiens acquires AdvantageGo; Markel’s head of tech
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Big Interview: Alistair Hargreaves, Admiral
Alistair Hargreaves, UK insurance CEO at Admiral, speaks to Tom Luckham about the provider’s results, the integration of RSA’s home and pet books, and why the insurer is ignoring market noise to focus on its own game.
Gibson and Johnson to exit Allianz following claims shake-up
Allianz’s commercial and personal lines claims heads are to leave the business Insurance Post can reveal.
Why Aviva’s takeover of Direct Line is bad news
James Daley, managing director of Fairer Finance, shares his thoughts on Aviva’s £3.7bn takeover of Direct Line Group and raises concerns about the impact of mega mergers on customer service.
Allianz UK to drop LV brand in 2026
Allianz UK’s CEO Colm Holmes has confirmed to Insurance Post that the LV brand is to be dropped in 2026.
Is there such a thing as a ‘happy ship’ in insurance?
News Editor’s View: With wholesale changes, widespread redundancies, and apparently tonnes more M&A to come, is there such a thing as a happy ship in insurance?
Allianz and LV to merge claims operations
Allianz has started the process to merge the claims operations of both Allianz Commercial and Allianz Personal, which includes LV, Insurance Post can reveal.
QuestGates buys Brownsword; Woodgate & Clark integration; Vitality’s health CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Aon completes acquisition; Arag's intergration; Davies' deputy CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Man jailed for £100K ‘crash for cash’ plot against LV
A man has been jailed, and two men have been sentenced, for an unsuccessful ‘crash for cash’ plot, which could have cost LV General Insurance £102,827.
Insurers Review of the Year 2024
Insurers share their highlights of 2024 and hopes for more economic stability, less regulatory tinkering and fewer storms in 2025.
Motor insurers with most satisfied customers revealed
NFU Mutual, Halifax, LV, Saga, and Direct Line have the most satisfied car insurance customers, according to Fairer Finance’s latest consumer survey, which also reveals an increase in premiums means fewer motorists are happy with their provider today…