LV
Why insurance companies love furry faces
Building desirable brands in the insurance market is a challenge, but it all boils down to the right level of distinctiveness, and of course, it helps to have a lovable mascot that evokes an emotional connection, writes Rob Allen, strategy partner at…
Brokers want less AI conversation and better service please
Fiona Nicolson reveals brokers want a little less conversation about artificial intelligence and to have a lot more grown-up conversation about balancing online experiences with being able to talk to an insurer's staff at this year’s British Insurance…
Direct Line Group confirms Milliner amid raft of leadership hires
Direct Line Group has today confirmed Martin Milliner as its managing director of claims, in a swathe of leadership hires that also includes naming Lloyds Bank's Craig Thornton as MD of home and growth, and Hugh Hessing as COO.
Keoghs and LV crash fraudulent street racer's claim
Keoghs and LV have saved £135,000 in a fraud case where the claimant was found to be street racing, and taking part in a joint criminal enterprise.
LV’s departing claims director Milliner tipped for DLG position
Allianz has confirmed Caroline Johnson as LV’s new general insurance claims director, with Martin Milliner set to depart the insurer after 18 years.
Pen’s Zurich deal; CFC’s M&A team; AIG’s leadership change
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
LV’s Mike Crane leaves insurer
Mike Crane, director of LV Broker, is leaving the insurer and is to be replaced by portfolio pricing director, Nicola George.
Could Jaguar Land Rover issues derail OEM insurance ambitions?
Following customer concerns over Jaguar Land Rover’s embedded scheme, Tom Luckham contemplates whether the original equipment manufacturer-led car insurance revolution is still a distant dream?
iCan founder launches broker; Chaucer enters weather market; RSA's property director
Thursday Round-Up: As tomorrow is Good Friday, Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week, a day early.
Lithium batteries causing fire-related home claims to surge
Prestige Underwriting has called for better collaboration between e-bike manufacturers and insurers, after the average cost of fire-related home insurance claims has quadrupled since 2007, to more than £24,000.
Tesco’s pet partnership; Hiscox’s poetry; Biba’s compliance lead
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Big Interview: Nick Turner, NFU Mutual
Nick Turner, group CEO of NFU Mutual, sits down with Harry Curtis to explain the insurer's growth ambitions, what it's like running a mutual, and how it serves rural communities.
Big Interview: R;pple Suicide Prevention’s Alice Hendy
Tom Luckham sits down with R;pple Suicide Prevention founder and CEO Alice Hendy MBE to discuss her career so far, mental health in insurance, and of course, West Ham United.
SimplyBusiness and Zurich partner; Howden buys Hencilla Canworth; Flood Re joins Biba
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Four ways to boost motor insurer’s profits
Insurance Post gathered a group of personal lines experts to discuss what it will take to make motor insurance more profitable for providers and appreciated by policyholders.
Roundtable: The future of mobility – is the courtesy car still viable?
Is the courtesy car a relic of the past? Insurance industry and body shop representatives explored this question and new mobility options at a recent Insurance Post roundtable held in association with Enterprise-Rent-A-Car roundtable. Izabela Chmielewska…
How green parts help insurers meet EU requirements
Analysis: Tom Luckham explains why the European Union's Corporate Sustainability Reporting Directive is pushing motor insurers towards even greater use of green parts.
Beazley’s cyber security arm; Brokerbility joins Insurtech UK; Lloyd’s confirms general counsel
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Allianz’s claims fraud savings; WTW’s cyber facility; Biba’s London committee chair
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
LV partners with Altilium and Synetiq to recycle EV batteries
Clean technology group Altilium has announced a partnership with LV and vehicle salvage supplier Synetiq, aiming to recycle electric vehicle batteries from written-off vehicles.
Amazon, Google, Tesla … is there a tech giant insurance cannot repel?
Content Director’s View: Following the quick and relatively painless death of the Amazon Insurance Store, Jonathan Swift reflects on why UK policyholders are often resistant to the charms of brands they would otherwise trust when it comes to buying…
EV motorists being charged twice for same cover
Some electric vehicle motorists are being charged twice for the same charging point cover under their home and car insurance policies, Defaqto has warned.
New MOT rules ‘consigned to the bin’
Drivers have rejected the government’s plans to change the way that MOTs are carried out following a consultation.
Is Biba right to worry about personal lines broking?
News Editor’s View: After the British Insurance Brokers' Association asked personal lines insurers to commit to the broking channel, Scott McGee looks at what has got brokers spooked, and what action needs to happen in order for a fruitful future.