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Axa nabs DLG’s Milliner for new claims role
Axa Insurance UK has appointed Martin Milliner to the new role of chief claims transformation officer, following the merger of the provider's retail and commercial arms in the UK.
Ex-Met officer admits role in crash-for-cash fraud
A former police officer who fled the UK before being extradited has pleaded guilty to his part in a scam where fraudulent personal injury claims were made after deliberate vehicle crashes.
Roundtable: Smarter claims, faster recovery – optimising return-to-work journeys
How modern, AI-driven claims intelligence can transform return-to-work experiences that benefit claimants, employers and insurers alike.
Will Burnham mount a Johnson-style challenge at Biba?
Mayor of Greater Manchester Andy Burnham will deliver the opening keynote address at the British Insurance Brokers’ Association Conference on Wednesday 13 May.
How 3D inspection tech is transforming insurance
How advances in inspection technology, including the integration of drone imagery with ground-based Lidar scanning, are giving insurers unprecedented visibility of assets and buildings is examined by Rachel Gordon.
Hidden scammer arms race every business now faces
Matt Porter, CEO of insurance software provider Bridgetech, reveals cyber criminals latest tactics is one of the strongest arguments in favour of ditching working from home to return to the office.
McLarens makes more changes at the top
A year after McLarens reshaped its senior team, the loss adjuster has made more changes to the top team as it aims for expansion and to “build on strong regional momentum.”
Aviva completes commercial combined overhaul
Aviva has completed changes to its digital commercial combined proposition, aiming to give brokers greater flexibility and deliver a more modular experience for customers.
Big Interview: Dame Sue Langley
Proudly boosting a background in insurance, the first Lady Mayor of the City of London Dame Sue Langley talks to Jonathan Swift about combatting mis-information, improving business confidence and using her ‘soft power’ to encourage more young people and overseas investment into EC3.
ChatGPT will reshape UK insurance faster than expected
Editor’s View: Aviva launching a ChatGPT insurance app plus data showing how consumers are already using the technology to purchase policies convinces Emma Ann Hughes the insurance industry is underestimating a significant distribution shift.
Editor’s Choice
British Insurance Awards 2026 shortlist revealed
The shortlist of the 2026 British Insurance Awards, which will take place at the Royal Albert Hall on 8 July, is announced today.
How temporary is the ABI’s fire safety facility?
On the second anniversary of the Association of British Insurers’ Fire Safety Reinsurance Scheme, Scott McGee examines how the facility is operating and whether it is likely to be extended beyond the five years originally set for it.
Managing the ‘forever risk’ of PFAS
How PFAS, often called “forever chemicals”, is creating one of the most complex and far-reaching environmental risks for insurers today is the topic of the latest Insurance Post Podcast.
Closing the protection gap for social renters
Despite falling premiums and targeted schemes, two thirds of renters still go without contents insurance. Tom Luckham explores the industry's efforts to close that gap whether the real barrier to greater take-up of contents insurance among renters is price, product or trust.
Insurance matrix
Demand for unemployment cover doubles
Consumer interest in unemployment insurance more than doubled during 2025, according to data from Best Insurance, signaling growing anxiety about UK job security.
Flood support gaps that insurers can’t afford to ignore
Flood victims face prolonged financial strain and unmet mental health needs, a survey has shown, placing fresh scrutiny on how insurers handle claims, vulnerability and post-loss support.
Insurer CEOs bet big on AI and M&A for growth
Insurance chief executives have artificial intelligence, dealmaking and ESG strategy at the heart of their growth plans for this year, according to KPMG.
Pet insurers with the most satisfied customers revealed
Fairer Finance’s latest survey shows the impact of an animal’s age on policyholders satisfaction with their pet insurer, plus which provider has the happiest customers is revealed.
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