Axa
Throwback Thursday: RSA shake-up; Axa’s advert drive
Insurance Post’s Throwback Thursday steps back in time to March 1998 to remind you what was going on this week in insurance history when a shake-up was going on at RSA and Axa wanted recognition.
How the pandemic transformed travel insurance
Tom Luckham explores the travel insurance market post-Covid and analyses what kind of effect the pandemic had on the industry, and which effects are still lingering.
Zweibrucker confirms job cuts amid Axa Retail transformation
Alain Zweibrucker, CEO of Axa Retail has told Insurance Post that a ‘simplification’ of Axa’s business processes in 2024 resulted in job losses.
Why we need women’s networks now more than ever
Editor’s View: The insurance industry needs women’s networks now more than ever, Emma Ann Hughes argues, especially given the popularity of the likes of online influencer Andrew Tate and US President Donald Trump.
Axa’s Foley on leading by example to achieve equality
Tara Foley, CEO of Axa UK & Ireland, outlines why leading by example is essential to achieving equality in the workplace, and that while great strides have been made, there are areas – including data and technology – where there is still significant work…
Axa’s PL growth held back by UK and Ireland
Axa has this morning published its financial results, revealing lower volumes in personal lines for the UK and Ireland.
How insurance helped and hindered the care sector
Almost five years on from the first Covid-19 pandemic lockdown, Scott McGee examines how insurers helped care providers make sense of the barrage of government guidance, why some have pulled back from offering cover, plus what the industry is doing today…
Spotlight: Do insurers dream of electric fleets?
Time is running out for insurers to seize the initiative in support of electric vehicles and zero-emission motoring, says James Roberts, head of insurance sales at Europcar.
How AI is transforming everyday tasks at Axa
View from the Top: As artificial intelligence reshapes the insurance industry, Axa Commercial’s Sarah Mallaby discusses its benefits, challenges, and why personal service remains vital.
Claims service stayed steady at end of 2024
The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.
Throwback Thursday: Axa’s Asia adventure & GA attack
Insurance Post’s Throwback Thursday steps back in time to February 1995 to remind you what was going on this week in insurance history when Axa entered Asia and a man was cleared of trying to kill General Accident bosses.
Diary of an Insurer: Axa’s Paul Tombs
Paul Tombs, director of intermediated SME at Axa Commercial, catches up with his team in Glasgow, struggles to get his miniature dachshund Betty to go for a walk in the winter, and enjoys fajita Friday with his wife and twins.
Extinction Rebellion identifies ‘wanted’ CEOs
Extinction Rebellion has targeted five insurance companies in the City of London this morning (30 January).
Two insurers fall short as Gracechurch hands out service awards
18 insurers across the UK regional and London markets have been awarded service quality marques by Gracechurch.
Climate protesters fail in attempt to cut insurer comms
Climate protesters Shut The System have claimed to hit major insurers by cutting communication cables yesterday (20 January). However, disruption appears to be minimal.
Could Covéa’s capacity withdrawal derail MGA progress?
After Covéa Insurance pulled away from MGAs due to a “control from an underwriting perspective”, Edmund Tirbutt examines whether other capacity providers could follow suit.
Hiscox lands former Axa COO as group chief operations and technology officer
Hiscox has appointed former Axa UK & Ireland chief operating officer Shali Vasudeva as its group chief operations and technology officer, replacing Stephane Flaquet.
Will weight loss jabs shrink or expand insurer’s bottom lines?
As well as the ability to shrink waistlines, Emma Ann Hughes unpicks how weight loss jabs have the power to transform the shape of the health and life insurance industry in 2025 and beyond.
Eight key takeaways from Post’s motor insurance profitability roundtable
At the end of 2024, Insurance Post in association with CRIF, held a roundtable that posed the question: How can motor insurers make the return to profitability stick? Jonathan Swift summarises the main takeaways.
Could the Aviva-DLG deal spark a personal lines M&A boom in 2025?
With Aviva and Direct Line Group’s £3.7bn merger looking like a done-deal, Insurance Post ponders what rivals could be thinking. Could 2025 be the year of a personal lines M&A boom?
Why Aviva and Direct Line mega merger is nothing to fear
Editor’s View: Working her way through centuries of issues of Insurance Post just as Direct Line’s shareholders accepted Aviva’s £3.7bn bid for the business proved a timely reminder for Emma Ann Hughes of the pros and cons of mega mergers.
MGAs Review of the Year 2024
An MGA chief would like Sir Bob Geldof to teach the industry a thing or two about social responsibility in 2025, and leaders are confident that while the hard market was punishing for a time in 2024, next year the sector is well-positioned to lead…
Insurers Review of the Year 2024
Insurers share their highlights of 2024 and hopes for more economic stability, less regulatory tinkering and fewer storms in 2025.
Premium increases won’t deliver growth in 2025 says Axa's Walker
Axa UK commercial CEO Jon Walker has outlined how the insurer plans to grow in 2025, noting that a softer market means insurers cannot bank on rate to keep their toplines climbing.