Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Aviva and Zurich pledge £1m funding for mesothelioma research
Insurance companies Aviva and Zurich will donate a combined £1m over two years to the British Lung Foundation’s research programme into the asbestos-related cancer mesothelioma.
In Series: Corporate risk: Upping the pace
How can commerical insurance industry innovation better keep up with the ever-increasing speed of technological advancement and changing demands from UK businesses?
Digital Distribution Strategies: Walking with dinosaurs?
The challenges insurers face as customers embrace the ‘omnichannel experience’ are enormous. How can they move from a disconnected multichannel approach to a genuinely integrated service before they face extinction?
Market Moves - 22 January 2015
All the latest job moves in the insurance market.
Aviva hands CRO role to SII head Woodford
Aviva Solvency II director Julian Woodford has been appointed UK and Ireland chief risk officer for the business.
1500 jobs at risk if Aviva's Friends Life acquisition is finalised
If shareholders agree to Aviva's acquisition of UK life insurer Friends Life then 1500 jobs are likely to be made redundant.
ABI reaffirms two-thirds of industrial deafness claims are rejected
The Association of British Insurers has backed analyst claims that the industry is repudiating roughly two-thirds of industrial deafness claims, despite some firms suggesting rates north of 80%.
Aviva names Morris as HNW commercial director
Aviva has promoted its personal lines head of retail underwriting and pricing to a newly created role as high net worth commercial director.
CMA draft order obligations criticised for duplicating existing regulation
Industry players are fearful draft Competition and Markets Authority motor insurance obligations conflict with existing conduct regulation amid concerns the watchdog is not giving firms enough time to implement its suggested reforms.
90% of 2013/14 winter flood and storm claimants satisfied with service
Nine out of ten customers that made a flood or storm claim last winter were satisfied with the way it was handled, according to a study by the General Insurance Market Research Association.
Insurers warned over SSL phoenix company as ex-staff hit out at former bosses
Former insurer clients of defunct loss adjusting firm SSL have been warned to avoid phoenix company Artemis amid criticism of the company directors’ business practices.
NIHL claims down by 10% for 2014
Claims for noise induced hearing loss are set to drop to £361m for 2014 for the UK’s most exposed insurers, down marginally from a 2013 equivalent of £402m, according to an investor report.
Penny Black: The Ghost of Christmases Past
Lady-about-town Penny Black has been publishing her insurance industry gossip and insider news and views in three centuries - so she's seen a fair few insurance Christmases, some bawdier than others, and all of them fuelled by the finest G&Ts the…
Insurance Claims Review of the Year 2014 - updated
Having asked the Post Claims Club advisory board for their views on 2014, and hopes for 2015 this is how a number responded.
Post's Christmas Q&A
As the festive season gets well and truly underway, Post caught up with some of the insurance industry's key players to talk New Year's resolutions, champagne and history books...
Zurich & Ageas increase market share in household at expense of top five
Competitive mid-tier household insurers have been gaining market shares and market power at the expense of the top five UK household insurers, according to a report by Timetric UK FS Intelligence Center.
Aviva's commercial lines MD Foy exits business
Aviva’s commercial lines managing director Ian Foy is to depart after less than a year at the company.
Editor's comment: What a difference a year makes
2014 is coming to a close and so much has happened but will insurers be sad to see it go? It was the year that started with Winter floods estimated to have generated a total bill of £500m and saw Labour Party Leader Ed Miliband demand insurers settle…
Review of the Year: General Insurance
General insurers including Ageas, Aviva, Direct Line, Axa and LV reflect on a year that started with immense flood claims, saw the Competition and Markets Authority’s final report into motor insurance and ended with a warning by the regulator on the use…
New look IFB technical board to be chaired by Axa fraud boss Davies
Axa global chief fraud control officer Richard Davies has been appointed as chairman of the Insurance Fraud Bureau’s technical board as part of a shake-up that will result in an influx of new board members.
MPs plotting to summon outgoing FCA execs
Two departing executives from the Financial Conduct Authority are set to be summoned to appear in front of the Treasury Select Committee over the mis-handling of changes to life insurance regulation.
Zurich poaches QBE’s Whistler for UK vendor management role
Zurich has recruited Neil Whistler to serve as head of vendor management for UK claims from January 2015.
Insurers unfazed by CMA probe into Crawford's GAB acquisition
Insurer claims specialists are relaxed about the Competition and Markets Authority investigation into Crawford’s £45.8m acquisition of GAB Robins.
FCA apologises after life insurance probe
The Financial Conduct Authority has formally apologised following the publication of a damning investigation into its handling of a proposed thematic review into life insurance.