Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Post Blog: Five reasons why Admiral and Insure the Box make good bed fellows
Earlier this week Postonline revealed Admiral was weighing up a bid for the UK’s leading telematics player Insure the Box.
Insurers behind banks on mobile offerings
Insurers continue to lag behind their banking counterparts when it comes to mobile websites and apps, according to research from CP consulting.
Aviva partners with Intana on travel claims services
Aviva has partnered with Collinson Group's claims division Intana for travel claims and assistance services.
Aviva recruits from Progressive for global analytics boss
Aviva has recruited Progressive’s vice president of big data to helm its own analytics operations.
Aviva eying turnaround on UK NWP
Aviva is seeking to reverse the shrinkage of its UK general insurance book after reporting tumbling net written premiums for the second successive quarter.
Aviva posts UK COR of 94.3% for H1
Aviva's UK general insurance business recorded a 94.3% combined operating ratio in the first six months of 2014- its lowest in seven years- despite being hit by floods in the early part of the year.
East England drivers UK’s worst says Aviva
Drivers in Aviva’s home territory of the East of England are among the UK’s worst according to figures produced by the insurer’s Drive smartphone app.
Flood Re cap will not limit scheme's ability to pay out, claims ABI
The Association of British Insurers has criticised ratings agency Moody's for its report on the regulatory arrangements for Flood Re saying its £100m cap will have no impact on the scheme's ability to pay flood claims to insurers.
Aviva seeks consultation on cashless compensation for minor motor injuries
Claimant lobbyists dismiss proposals in insurer’s report as ‘ludicrous’
Moody's warns of negative credit impact from Flood Re funding proposals
Moody's has deemed the £100m cap on government contributions to Flood Re credit negative for UK property and casualty insurers.
Aviva and Vodafone agree seven-year deal
Aviva has signed a multi-million pound seven-year deal with Vodafone to provide a range of services including cloud storage, conferencing services and instant messaging.
Aviva calls for rehab-only compensation for minor road accident injuries
Aviva is pushing for changes to motor insurance compensation including cutting cash compensation for minor whiplash injuries and restricting personal injury lawyers to cases where their expertise is needed.
Aviva renews Cega partnership
Aviva has renewed its long-standing claims partnership with Cega Group.
Aviva personal property boss Stead one of three RSA PL hires
RSA has bolstered its UK personal lines underwriting and pricing team with the addition of Aviva’s Paul Stead and internal appointments Daniel Venner and Ian Bostock.
Spencer joins NN Group as international insurance CEO
Former Aviva UK and Ireland chief executive Robin Spencer has been appointed chief executive of international insurance at NN Group.
Europe C-Suite: The digital ABCs
Aviva's David McMillan asks how insurers can keep up with digital innovation to deliver improved customer service
C-Suite - Insurer: Joining the rating game
Customers want insurers to publish rating information before purchasing
BLM names ex-Zurich CEO Munnoch as strategic advisor
Law firm BLM has recruited former Zurich UK general insurance chief executive Guy Munnoch to serve as a special and strategic advisor its executive board.
Aviva poaches Great Eastern chief
The chief executive of Great Eastern, Chris Wei, is to join Aviva as head of its global life insurance business and Asia chairman.
FCA boss Wheatley defers bonus over life investigation blunder
Financial Conduct Authority chief executive Martin Wheatley and eight senior colleagues have decided to defer their annual bonus following the regulator’s blunder in announcing a life insurance investigation that sent share prices tumbling.
Automation: Rise of the machines
A recent study has placed underwriters near the top of a list of jobs most at risk of being phased out in favour of automated systems. But how real is the prospect of underwriters being replaced by machines, and should it be welcomed or feared?
Insurance companies failing to respond to online questions
An online customer service study of ten major UK insurance players has revealed that just 30% of emails and tweets are responded to successfully.
Couple sentenced for £1.1m life insurance fraud
A man who faked his own death and his wife were sentenced to prison today after fraudulently claiming £1.1m from life insurance policies and investments.
Roundtable: Digital: Social media: Digital debate
How has the insurance industry embraced digitalisation and social media? While some areas of technology have been embraced, can others be improved?