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Aviva

Aviva publishes customer reviews online

Aviva is publishing customer car and home claims service reviews on its website, giving buyers the opportunity to see how others rate the insurer before buying its products.

Aviva internal debt plans hailed by analysts

Aviva’s agreement to reduce the balance of an internal loan to £2.2bn by the end of 2015 has won the approval of analysts, who describe the move as “hugely significant”.

Admiral remaining vigilant after Aviva data breach

Admiral has said it is actively working with claims teams to mitigate the risk of a potential data breach after Aviva sacked two employees for giving customer data to claims farming companies.

BIA Countdown: 20 years of personal lines insurance

As part of Post's countdown to the 20th anniversary of the British Insurance Awards in July, we spoke to personal lines specialists who have experienced wins over the years, asking them how the industry has changed since the first BIAs in 1994.

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