Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Latest insurer data leak reignites calls for tougher CMC regulation
Insurers and claimant lawyers have united in calling for tighter regulation of the claims management industry after the latest data breach involving an insurance company employee selling confidential customer information sparked a police inquiry.
Civil justice issues in danger of being sidelined by EU referendum
An insurance law firm has warned of a "strong possibility" civil justice reforms will take a back seat under the newly elected Conservative government while it focuses on the proposed 2017 European Union referendum.
Aviva's Wilson outlines stance on ‘Brexit' ahead of potential referendum
Aviva is keeping a close eye on the proposed European Union membership referendum that would take place under a future Conservative government, with group CEO Mark Wilson playing down the insurer's exposure to such a move.
Aviva's UK&I GI Q1 net premiums grow 1%
Aviva's UK and Ireland general insurance combined operating ratio improved marginally in the first three months of 2015 to 98.3% (Q1 2014: 98.6%) while net premiums for the region grew 1%.
Career File - Maurice Tulloch: Tulloch handed Pool Re non-executive role
Aviva's UK and Ireland general insurance CEO Maurice Tulloch has been named as a non-executive director at Pool Re.
Landlords: Bring on the subs
Plans to stop landlords preventing sub-letting have split opinion, with some insurers predicting a hike in premiums, while others claim the risks could be managed.
Iceberg Basements: What lies beneath
Iceberg basements have made media headlines as the mega-rich create extra room for their luxurious lifestyles. These developments also throw up a unique set of challenges for insurers.
Maurice Tulloch handed Pool Re non-executive role
Aviva's UK and Ireland general insurance CEO Maurice Tulloch has been named as a non-executive director at Pool Re.
From Croydon to Berlin: The geography of insurance disruption
There is constant talk of disruption and digital innovation in the personal lines insurance market, but when it comes to concrete facts about where it's coming from, all we have is – often wild - speculation.
Aviva and Covéa join fraud task force working party
The insurance fraud task force has set up a working party to examine where issues arise in the personal injury claims process.
Laspo: Is it working?
Claims reforms may have reduced costs and made the process more efficient, but insurers and solicitors agree more needs to be done.
Shareholder concern sees Aviva revise remuneration awards
Aviva group CEO Mark Wilson and chief financial officer Tom Stoddard have decided to reject the long term incentive plan awards proposed for the year ended 2014 after concerns were raised by a shareholder voting agency.
Aviva welcomes Medco launch
Aviva has welcomed the launch of Medco, the government system that will randomly allocate medical experts to soft tissue bodily injury claims such as whiplash.
French customers seek legal action over Aviva life contracts
A lawyer representing Aviva life insurance customers in France has registered 10 further clients in the past two weeks who want their fixed price arbitrage contracts honoured by the insurer.
Blog: Private sector pain for brokers part of the price of peace in Northern Ireland
It is almost 17 years to the day since the Good Friday Agreement brought an end to 30 years of sectarian conflict in Northern Ireland, yet the lasting legacy of ‘The Troubles’ continues to have a profound effect on the local economy and the general…
Career Development & CSR: A helping hand for local causes
Aviva has launched the Aviva Community Fund, an initiative that will lend a helping hand to local communities by offering support and funding for inspirational local causes.
Aviva eyes Belfast relocation as claims function closes
Aviva is to move to a new office development in Belfast after notifying regional brokers of the closure of its claims function a month ahead of schedule.
Tulloch concerned over climate change
Aviva's CEO Maurice Tulloch has voiced his concerns over climate change at the Association of British Insurers' event on the subject on 24 March.
Blog: Things we should learn from Post's Hackathon
The insurance industry's reputation for innovation leaves a lot to be desired. When describing the speed with which new technologies are adopted in the industry, references to oil tankers and dinosaurs are much more appropriate than those to jet planes…
Zenith extends affinity relationship with Aviva to include pet
Markerstudy subsidiary Zenith has struck an affinity deal with Aviva that will see the insurer underwrite 50% of Zenith’s pet insurance business.
Bayles outlines Aviva's three-pronged GI growth plan
Growth is on the agenda for Aviva's UK general insurance business in 2015 with partnerships and existing customers identified by chief sales and marketing officer Phil Bayles as two target areas.
Motor Claims 2015 - Keynote speaker: Rob Townend
Global claims strategy and innovation director at Aviva Rob Townend has worked for the insurer since 1996 and is currently responsible for Aviva's global claims strategy and innovation.
Palatine completes £14m MBO of Towergate Financial Planning and John Charcol
Palatine Private Equity has completed the management buy-out of Towergate Financial Planning and mortgage broking business John Charcol.
Laspo benefits questioned as industry rallies behind Aviva whiplash proposals
Insurers have backed Aviva's proposals to reduce the volume and cost of whiplash claims against a backdrop of criticism around the effectiveness of the government's civil justice reforms and aggressive tactics by third parties.