Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
CMA private healthcare inquiry expected to rumble on despite positive findings
Health insurers are supporting the latest Competition and Markets Authority provisional findings released following an appeal of its final report into the private healthcare market, despite concerns the inquiry could rumble on for several more years.
The State of the Insurer Nation: Week Five: Brokers, professionalism and governance
In the final part of a five-part series covering the results of Post’s latest State of the Nation survey, Mairi MacDonald reports how our insurance CEOs view relationships with brokers, professionalism in the sector and the importance of diversity for…
Digital Insurance Collective: Hack to the Future: The Digital Activists taking disruption in their stride
There is a lot of talk about the need for the sector to adapt to changing consumer demands but are tensions between the anti-risk culture of insurance companies and the nature of digital transformation holding back progress? The newly launched Digital…
Aviva primes Irish health business for possible sale
Aviva is examining its Irish health insurance arm for a potential sale, Post understands, but the plan is in an early stage and no decisions have been made.
The State of the Insurer Nation: Week Four: Data, social insurance and emerging risks
In the fourth report covering the results of Post’s latest State of the Nation survey, Mairi MacDonald asks how important data is, how social insurance and social media tools fit into the sector and what the emerging threats are for our CEOs and managing…
C-Suite - Insurer: The devil in the details
Urgent changes need to be made to remove the financial incentives at the heart of injury claims.
Treloar tipped to succeed at LV as O'Roarke predicts future PL and CL growth
Steve Treloar’s experience of both the direct and broker channels will help him fill John O’Roarke’s “big shoes” once he takes over as LV general insurance managing director next year, according to market commentators.
Aviva personal lines MD Treloar to take over from O'Roarke at LV
LV has appointed Aviva personal lines managing director Steve Treloar as John O’Roarke’s successor as MD for general insurance.
The State of the Insurer Nation: Week Three: Public Perception
In the third of a five-part series covering the results of the State of the Nation survey, Mairi MacDonald reports how our CEOs and managing directors view the public’s poor perception of the insurance industry and how simplified wordings and more…
Trade Voice: Freezing out the cold callers
Insurers and lawyers must work together to tackle bad behaviour from claims management companies.
Insurers urged to step up pace of innovation with low-cost experiments
Tech giants Amazon and Google have warned insurers must increase their digital innovation with low-cost experimentation and that senior executives must recognise the need for dedicated digital investment to achieve this.
Claims service and innovation key for HNW firms in over-crowded market
High-net-worth insurers must prioritise claims service levels and product innovation if they are to maintain a foothold in an increasingly over-populated market, according to broking and claims experts.
Aviva CEO Wilson blasts ‘scandal' of data buying industry
Aviva group CEO Mark Wilson says his staff are regularly approached by claims management companies looking to buy data from them.
Wilson hails UK organic growth dismissing likelihood of ‘jumbo' deals
Aviva group CEO Mark Wilson said the insurer will consider "build-out" acquisitions that complement its distribution model but is not considering any "jumbo" deals.
Aviva signs five-year partnership with Homeserve
Aviva has signed a five-year deal to underwrite home assistance products for Homeserve's two million UK customers.
Aviva UK & Ireland Q3 COR improves to 92.8%
Aviva UK & Ireland has reported an improved combined operating ratio for the first nine months of 2015 - 92.8% from 94.2% in the same period last year.
The State of the Insurer Nation: Week Two: Politics and Europe
In the second of a five-part series covering the results of Post’s latest State of the Nation survey, Mairi MacDonald reports how politics, government policy and the UK’s position in the European Union is viewed by insurance CEOs and managing directors…
The State of the Insurer Nation: Week One: Regulation
In the first report of a five-part series covering Post’s latest State of the Nation survey, Mairi MacDonald reports on how regulation of the insurance industry is viewed by insurance CEOs and managing directors and how they think it could work better…
Aviva calls in Ifed after customer data theft
Aviva has called in the Insurance Fraud Enforcement Department after a rogue employee sold details of customers who had been involved in road accidents to claims companies.
Top 100 UK insurers: Top 20 focus
We focus on the insurers that made the top 20 in the 2015 listing.
Aviva questions guidelines calling for 5% uptick in whiplash damages
Aviva has expressed disappointment at the Judicial College’s decision to advise in its 2015 guidance that the damages for lower value whiplash claims should rise by at least 5%.
NCI strikes pet insurance partnership with Aviva amid growth plans
Aviva has entered into an agreement with NCI Group to underwrite its pet insurance policies.
Courier company owner given suspended jail sentence
The owner of two West Midlands-based courier companies who forged multiple motor fleet and freight liability insurance policies to win business worth more than £700,000 has been sentenced to 16 months in prison, which was suspended for two years.
Cyber Security: Masked intruder
A whopping 81% of large organisations suffered a cyber-attack last year. With the number of attacks on the increase, are insurers offering new areas of coverage to protect policyholders in the event of a data breach?