Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Subsidence: A close call with cracks
While subsidence claims have been insignificant of late, some subsidence experts believe another event year could be around the corner.
Blog: What will Maurice Tulloch's legacy as Aviva UK GI CEO be?
The news that Maurice Tulloch is to step down from his post as CEO of Aviva’s UK general insurance business should not have come as much surprise.
Aviva faces Tulloch successor conundrum
With Aviva's well-regarded UK general insurance CEO Maurice Tulloch stepping down to focus on a global role within the insurer, speculation is mounting as to which direction the company will take in naming a successor.
Blog: From AIG to Zurich, five predictions for insurers in 2016
Now that we have all had a chance to get back into our pre-Xmas routines; quit our cous-cous diets and break our new year’s resolutions, I thought it would be a good time to look into my crystal ball and predict how the year might pan out for insurers.
Tulloch to focus on global role as Aviva hunts for new UKGI CEO
Aviva is on the lookout for a new UK general insurance CEO with Maurice Tulloch shifting his focus full-time to his responsibilities as global general insurance chairman.
Quiz of the week - 8 January
Test your knowledge of the week's insurance news with the Post insurance quiz of the week.
Aviva investigation puts brakes on party bus claimants
Aviva has successfully quashed attempts by passengers on a double-decker ‘party bus’ to erroneously claim more than £250,000 for whiplash injuries supposedly caused by a minor collision.
MSIG Singapore to review haze exemption in travel policies
MSIG has promised to review its "travel inconvenience" sections after being criticised for not covering passengers delayed by widespread haze from Indonesia last year.
RSA looks to Aviva and ERS for broker relations hires
RSA has hired from Aviva and ERS to add two strategic account directors at the insurer.
Penny Black's New Year 2016
As the insurance industry rings in the New Year, Penny Black asked commentators how they like to celebrate and what resolutions they will be making for 2016.
Ex-RSA UK CEO McIntyre takes on NED role at Saga
Saga has appointed former RSA UK CEO Bridget McIntyre as an independent non-executive director with effect from 1 January 2016.
Aviva picks Rix as personal lines MD
Aviva has appointed Lindsey Rix as managing director of its UK general insurance personal lines business, replacing Steve Treloar.
Aviva notes 19% rise in cash for crash as 4000 suspect claims are studied
Aviva has revealed it is looking into more than 4000 suspect whiplash claims after confirming it received five of the 28 fraudulent claims involved in a major cash for crash ring in Wales that cost insurers more than £763,000.
Review of the Year: General Insurance
The past year has been a rollercoaster ride for general insurers, with tough market conditions serving as a backdrop for highs, such as strategic consolidation and a £1bn whiplash windfall, and lows, including the Insurance Premium Tax hike and struggles…
Incoming Zurich CEO advised to 'regroup' as possible Senn successors are mooted
Zurich's next global CEO must focus on improving the company's property and casualty underwriting performance, with commentators pitching Mark Wilson and Tom Bolt among the front runners for the insurer's top job.
Review of the Year: Health
Harnessing technology in increasingly innovative ways has been at the forefront of health insurers’ minds throughout 2015. From wearable technology to web consultations, it’s a market that has had to push more innovative ideas to build their businesses…
Aviva prioritises digital tech with venture capital fund
Aviva will back new digital businesses with a venture capital programme, spending £20m a year for the next five years.
Interview: Aviva Commercial Lines: On top of the world
Three of Aviva’s commercial lines management team tell Post their plans for building on a business that is already in good shape.
PRA approves 19 SII internal models
The Prudential Regulation Authority has approved the use of a full or partial internal model under the Solvency II Directive for 19 insurers for use from 1 January 2016.
FCA transparency proposal deemed a 'partial solution'
Industry commentators have challenged the Financial Conduct Authority for putting forward a "partial solution" in its proposal that would require general insurers to publish the prior year's premium on renewal notices, announced today (3 December).
Aviva augments wholesale ambitions with Lloyd's trading location
Aviva is to open an office adjacent to Lloyd's to bring its underwriters closer to brokers in the international wholesale arena.
Industry disputes claimant solicitor criticism of move to 'care, not cash' claims model
Criticism of the government’s acceleration of personal injury reforms in the motor market by the claimant legal fraternity has been dismissed by the wider insurance industry, which has welcomed a shift in claims from cash to care.
Insurers to discuss unscrupulous solicitors with SRA next month
Talks between the Solicitors Regulation Authority and a handful of insurers to discuss the legal watchdog’s regulation of solicitors suspected to be facilitating fraud have been set for 9 December, Post understands.
Aviva commercial to launch multinational offering in 2016
Aviva is to soft launch a commercial multinational offering in the New Year, having worked on its development for the past 18 months.