Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Courier company owner given suspended jail sentence
The owner of two West Midlands-based courier companies who forged multiple motor fleet and freight liability insurance policies to win business worth more than £700,000 has been sentenced to 16 months in prison, which was suspended for two years.
Cyber Security: Masked intruder
A whopping 81% of large organisations suffered a cyber-attack last year. With the number of attacks on the increase, are insurers offering new areas of coverage to protect policyholders in the event of a data breach?
Government's CMC review given lukewarm welcome by insurers
Insurers have responded to the government’s review into claims management companies by suggesting new legislation and reducing the claim period for minor injuries as ways of tackling rogue CMCs.
Regulators agree capital requirements for world's nine largest insurers
The world's largest insurers will need to ensure they are holding more capital after a G20 Financial Stability Board-sponsored assessment.
Insurance Fraud Awards 2015: Scott Clayton and Aviva among winners
Scott Clayton, claims fraud and investigations manager at Zurich, was cheered to the stage when he won the achievement award at the 2015 Fraud Awards last night.
Climate Wise CEOs call for more action to slow climate change
The leaders of 15 Climate Wise members have written to the governor of the Bank of England Mark Carney and the Prudential Regulation Authority for more collective action to reduce the risk of climate change impacting society and, ultimately, the…
Top 100 UK Insurers 2015: Top 20 insurers: Regional office map
See where the top 20 UK insurers have their regional offices in 2015 (headquarters not featured)
AM Best Commentary: Feeling the pinch
A number of market conditions are placing increasing pressure on the UK non-life sector. What will insurers need to do in order to ensure profits remain strong?
Tech blog: no prize for second place in the digital race
The race to be the leading digital insurer is well under way but recent research suggests existing general insurers are at risk of losing customers amid demand for smartphone interaction with new entrants better positioned to gain the advantage.
Big data can provide strong retail opportunity for insurers, says Aviva CDO Brem
The increasing analytical capabilities provided by ‘big data’ can provide a strong retail opportunity for UK insurers, according to Aviva’s chief digital officer Andrew Brem.
Blog: Do we need a Royal Society for the Protection of British Insurers?
Speaking to someone yesterday they wondered aloud why more noise had not been made about the fact that an increasing number of traditional British insurance brands were potentially on the chopping block.
Church Insurance: Steeple chasing
There is a new entrant into the church insurance sector, targeting Ecclesiatical’s 95% share of the market. What will this mean for the country’s 16,000 Anglican churches?
Insurers remain at odds with Apil over whiplash figures despite talk of collaboration
Insurers have welcomed calls by the president of the Association of Personal Injury Lawyers for greater collaboration, but have roundly rejected his argument that whiplash claims are on a downward trajectory.
Build up to Aviva and Friends Life merger probed by FCA, claims report
The Financial Conduct Authority is investigating the build up to Aviva’s merger with Friends Life and has asked investment bankers involved in the deal to hand over records.
IT boss who hacked 900 Aviva phones jailed for 18 months
A computer firm boss who hacked 900 mobile phones belonging to Aviva staff has been jailed for 18 months.
Aviva to become Norwich City community partner as sponsorship ends
Aviva has vowed to remain closely involved with Norwich City Football Club despite the insurer announcing that it will no longer serve as the club’s main sponsor.
UK insurer CEOs lament IPT hike as H1 results are squeezed
Industry CEOs have criticised the government’s "regressive" decision to increase insurance premium tax, but have dismissed the tax hike represents a disconnect from government, amid widespread profit drops and combined operating ratio deterioration at…
Insurers pledge support to intermediated motor market after RSA withdrawal
Large insurers have remained staunch in maintaining their presence in the personal lines broker motor market after RSA announced on 12 August it is to fully withdraw from the channel.
Results round-up: H1 2015
Its results season again, and here at Post we have put together a single source of information to make finding the results from this half of 2015 a little easier.
Blog: The alphabet of insurance brands past from Arnott to The Underwriter
The birth of the new Google holding company Alphabet got me thinking.
Blog: Could latest insurer tiff over motor claims costs derail CMC reform?
At the end of last month the Association of British Insurers made its latest plea to the government to tackle claims management companies amid rising motor prices.
Tulloch points to internal loan returns as driver of operating profit drop
Aviva UK & Ireland general insurance CEO Maurice Tulloch has cited returns on the insurer's internal loan as a key factor in the division's drop in operating profit reported within the company's first half results today (6 August).
Aviva signs seven-year distribution agreement with TSB
Aviva has signed an exclusive seven-year distribution agreement with TSB covering the distribution of Aviva’s core general insurance products including home, travel, motor, pet, and commercial insurance through TSB’s branch network, online and via…
Aviva UK GI records best COR in 8 years despite fall in profits
Aviva was aided by benign weather conditions in delivering its best UK general insurance combined operating ratio for eight years in the opening six months of 2015, however operating profit fell 11% to £223m (H1 2014: £251m).