Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Digital Insurance Collective Blog: Ping Pong, Brexit and learnings from Mondo/Starling Banks
At the end of May, Post held the second meeting of the Digital Insurance Collective at the Bounce venue in Farringdon London.
Post Claims Awards: AIG, Allianz, Aviva, LV and RSA's Paton among the winners
RSA group claims director Bill Paton was last night acclaimed as the achievement award winner at the Post Claims Awards.
Digital Insurance Collective: Firms need to find new kings and queens to lead innovation
Insurers need to eliminate barriers and promote the customer over profit - no matter whether it is an “anathema” to the current status quo - to succeed in digital.
Aviva’s Tom Gardiner to chair IFB’s technical board
Tom Gardiner, head of fraud at Aviva, will take the lead on the Insurance Fraud Bureau’s technical board, replacing Richard Davies.
Aviva promises 30% of decision makers will always be women
At least 30% of Aviva’s executive committee will always be women, the company has said.
Broker - Commission: The question of commission
According to some, the trend for insurance brokers to ask for higher commissions shows no sign of abating – but is the evidence there to prove this is true?
Aviva seals exclusive deal with digital incubator Founders Factory
Aviva will be the exclusive financial services partner for digital accelerator and incubator Founders Factory over the next five years.
Axa tops broker survey
Broker network Brokerbility has placed Axa in pole position in its latest biannual survey.
Manchester ghostbroker convicted after faking over 150 policies
A ghostbroker who set up more than 150 fraudulent motor policies with Aviva has been caught in Manchester and faces almost two years in jail.
Williams promoted at RSA to group underwriting director
Nathan Williams, chief underwriting officer - Scandinavia at RSA, has been promoted to group underwriting director at the UK-headquartered insurer.
Aviva responds to South West service criticism
Aviva has responded to criticism from brokers over its service in the South West region.
Faking injuries for insurance deemed as unacceptable as driving drunk
Lying about injuries to make a claim is unacceptable to 87% of people, second only to driving over the limit, according to a survey of 2000 people by Aviva.
Road Haulage Association launches insurance for members with Aviva, Griffiths & Armour
The Road Haulage Association has launched FR8, an insurance service for its member organisations.
Senior management: Parachuting in
With more senior management roles going to those from outside the general insurance industry, how will this affect the sector in the future?
Aviva claims head points to resistance from “two major players” as subrogation portal targets 70% take up by 2017
Aviva hopes to have two fifths of the UK motor insurance market signed up to use the subrogation portal it launched last year by the summer - and 60-70% by the end of the year.
Footballer sentenced for contempt of court over tweets
A footballer, who tweeted about playing a game just a day after making a fraudulent insurance claim, was given a suspended jail sentence today.
PRA appoints insurance director Sam Woods as CEO
The Prudential Regulation Authority's insurance executive director Sam Woods has been promoted to replace Andrew Bailey as PRA CEO.
Greater MRO regulation called for as Medco review welcomed
The Ministry of Justice decision to leave formal regulation of Medco’s medical reporting organisations on the backburner is a “missed opportunity”, according to commentators, amid hopes the government department’s pledge to keep the issue under review…
Fraudsters are 'hijacking' genuine claims as crash-for-cash detection improves
Hijacking of genuine claims is a new tactic being employed by fraudsters as insurance fraud is increasingly being picked up by insurers
Flood Re reveals Aviva, Direct Line and Lloyds Bank among launch insurers
Flood Re has revealed that more than half of the UK household insurance market by premium will be offering products backed by the provider when it formally launches next week
Open APIs mooted by Brolly co-founder after insurtech Downing Street summit
The slower pace of insurtech growth has been recognised by government during a Downing Street meeting of leading industry players on Wednesday (30 March).
Europe: Market realities could trump cross-border aims
Although the European Commission is considering moving cross-border barriers for insurance sales, detractors are making their voices heard.
Aviva uncovers new crash for cash claim every three hours
More than 3,000 organised crash for cash claimants were detected by Aviva in 2015 - one every three hours - with accidents targeting innocent motorists remaining high.
The Insurance Marketing and PR Awards shortlist is out today
Today Post can reveal the shortlist for the Insurance Marketing and PR awards.