Articles by Emma Ann Hughes
Lockerbie Memorial restoration saved as BLW and Aviva step in
Broker BLW Insurance and Aviva have arranged bespoke cover for the restoration of the former Dryfesdale Church as it is transformed into the Lockerbie Memorial Church Museum.
Is home insurance fit for the future?
How the growing number of claims from floods, fires, and faulty technology has put traditional home insurance policies to the test is the focus of the latest Insurance Post Podcast.
Marsh and Allianz lead winners at CII Exam Awards
This year’s Chartered Insurance Institute Apprenticeship Awards and Qualification Prizegiving saw several major insurance groups collect multiple honours.
Big Interview: Xavier Laurent, CEO of Covéa Insurance
In his first major UK interview, freshly appointed CEO of Covéa Insurance Xavier Laurent shares how he will keep the provider on the course set by his predecessor Georges de Macedo, and explains why he won't chase growth for growth’s sake.
Covéa’s new CEO vows to prioritise profit over growth
Covéa’s incoming CEO Xavier Laurent has pledged to build on his predecessor Georges de Macedo’s turnaround success by keeping the UK business focused on profitability.
SMEs lose faith in growth and their insurers
Small and medium-sized business confidence fell to historic lows in the second quarter of 2025 – and their trust in insurers weakened alongside it.
Commission clarity shouldn’t stop at motor finance
Editor’s View: While the Financial Conduct Authority currently believes only motor finance commission arrangements warrant a compensation scheme, Emma Ann Hughes warns similar payment practices in general insurance could soon face greater scrutiny.
AI that could hit insurers with wave of court cases wins backing
Artificial intelligence-driven claims technology capable of causing a surge in court-bound insurance disputes has won the financial backing of a law firm backing and is now being piloted with a major loss assessor, Insurance Post can exclusively reveal.
Q&A: Nick Pomeroy, QRG Specialty
Nick Pomeroy, head of reinsurance and broking at QRG Specialty, reflects on his journey from decades at industry heavyweights to helping build a nimble challenger in the London Market.
Top 100 UK Insurers 2025: Bupa
Bupa once again appears in sixth place on Insurance Post’s Top 100 UK Insurers 2025 list, with growth plans focused on becoming the world’s most customer-centric healthcare company.
Top 100 UK Insurers 2025: Axa
Axa slips one place to ninth position on this year’s Top 100 UK Insurers list, but the provider plans to grow by being a market mover, not follower, through harnessing data and technology.
Top 100 UK Insurers 2025: Aviva
Aviva Insurance Limited is ranked number 1 and Aviva International Insurance Limited is ranked number 2 once again on Insurance Post’s Top 100 UK Insurers list.
Top 100 UK Insurers 2025: Allianz
Allianz is ranked tenth again in Insurance Post’s Top 100 UK Insurers list thanks to disciplined pricing, new partnerships, and digital transformation.
Business interruption insurance after Covid-19
How has business interruption insurance changed since the pandemic – and whether the lessons of Covid-19 are really being applied today – is the focus of the latest Insurance Post Podcast.
Top 100 UK Insurers 2025: Intact Insurance
Intact Insurance, formerly known as RSA, has held firm in fourth place on this year’s Top 100 UK Insurers list thanks to bold investments in technology, faster claims resolution, and its One Commercial programme.
Top 100 UK Insurers 2025: Admiral
Admiral has climbed from seventh to fifth place on this year’s Insurance Post Top 100 UK Insurers list, thanks to strong profit growth and the acquisition of More Than's renewal rights.
Flood Re calls for property flood resilience to be made mainstream
Flood Re has kicked off this year’s Flood Action Week with a call for government, insurers, lenders and homeowners to work together to make property flood resilience a mainstream part of protecting property across the UK.
Ransomware costs soar as cyber claims decline
The financial fallout of ransomware is mounting, even as the number of cyber insurance claims received declines, data from Resilience has revealed.
Classic car insurance keeps vintage motors running
How the classic car insurance market has geared up for changing vehicle values, supply chain challenges, shifting owner expectations, plus environmental pressures is examined by Emma Ann Hughes.
Reinventing motor insurance for the app generation
A special episode of the Insurance Post Podcast for Motor Week examines how subscription services, car-sharing platforms, and mobility apps are reshaping motor insurance.
Lloyd’s leads City breast and chest cancer checks campaign
Lloyd’s will host what organisers claim is the largest ever City-wide workplace health and wellbeing campaign this month.
Regulators to tackle motor claims management practices
The Financial Conduct Authority, Solicitors Regulation Authority, Information Commissioner’s Office and the Advertising Standards Authority plan to tackle misleading advertising and information about motor finance claims.
Fairer Finance demands FCA probe into pet cover limits
Fairer Finance has accused pet insurers of adding “deceptive” inner limits to policies marketed as comprehensive, which could leave owners facing thousands of pounds in unexpected vet bills.
FCA fines set to hit record low
2025 could see the lowest total value of fines issued by the Financial Conduct Authority in the regulator’s history, according to analysis by compliance and regtech platform Hackford.