Articles by Emma Ann Hughes
Aviva and Axa hit back at claims made by Which?
Aviva and Axa have refuted claims by Which? that their “potentially unfair definitions of storms and floods” are being used to reject claims made by customers who have had their property damaged.
Trump’s tariffs impact on insurance laid bare
The introduction of US president Donald Trump’s tariffs on Wednesday (9 April) will increase the cost of claims, particularly in motor and home insurance, experts have warned.
Little less conversation and a lot more insurtech action please
Editor’s View: The Labour government’s insurtech ambition would be laughable if it wasn’t so delusional, argues Emma Ann Hughes.
McLarens changes top team to ‘maintain’ growth
McLarens has made changes to its senior management team, in a bid to “maintain the momentum” of the loss adjusting firm’s growth across Europe, the Middle East and Africa.
Zurich takes stake in Lloyd’s coverholder
Zurich Insurance is set to buy a stake in Icen Risk, a Lloyd’s of London coverholder.
Millions are multiple manipulators when seeking car insurance
More than a third of UK motorists are altering five or more pieces of information when obtaining a car insurance quote, new data from Percayso Inform has revealed.
Treasury brands Civil Liability Act a success
HM Treasury has patted itself on the back for the impact of the Civil Liability Act 2018, claiming policyholders pay lower insurance premiums thanks to the legislation.
Spring Statement 2025: What insurers should know
Chancellor Rachel Reeves delivered her 2025 Spring Statement today (26 March) with a mix of spending cuts, investment pledges, and economic forecasts.
Painting a picture of the fine art insurance market
Today’s trends in fine art and how this affects the world of insurance are tackled in the latest Insurance Post Podcast.
FCA unveils new strategy to ‘support growth’
The Financial Conduct Authority has launched a new five-year strategy that the regulator’s chiefs claimed will “deepen trust, rebalance risk, support growth and improve lives”.
Big Interview: Paul Lofkin, Crawford
Paul Lofkin, president of Crawford for UK & Ireland, is going to sort out the nation’s subsidence and promises to “disrupt that market like never before”.
Roles that got a pay rise or cut in insurance revealed
Some insurance employees in 2024 enjoyed a 15% uptick in their salary while others saw their wages fall by nearly 10%, according to Reed’s Salary Guide for 2025.
How the Battle of Hastings could hurt insurers
Editor’s View: Hastings Insurance’s victory over HM Revenue & Customs marks a significant turning point for insurance intermediaries and their ability to recover VAT, according to Emma Ann Hughes.
Hiscox offers update on plan for genAI underwriting
Hiscox and Google Cloud have shared plans to introduce generative artificial underwriting to more lines of business and explained what it took to get it working last year for terrorism cover.
Stella’s White calls for rivals to add domestic abuse cover
Stella Insurance CEO Sam White is in talks with other motor insurance providers to add independent legal advice for women who experienced domestic abuse to their policies.
Instanda teases ‘moonshot’ AI commercial lines product
Tim Hardcastle, CEO and co-founder of Instanda, has revealed plans for a “moonshot” complex commercial lines product later this year.
How cyber insurers are preparing for a Black Swan event
How cyber insurance is evolving because of black swan events is tackled in the latest Insurance Post Podcast.
Jensten Group launches broker network
Jensten Group has launched a new network headed up by director Jordan Maskell and designed to help brokers grow their businesses.
Labour demands regulators cut red tape
Chancellor Rachel Reeves met with “top regulator bosses” in Downing Street today (17 March) to demand they cut the administrative cost of regulation on business by a quarter.
FCA spots 30 misleading insurance adverts
Just 30 general insurance and protection adverts were amended or pulled in 2024, following intervention from the Financial Conduct Authority.
Ageas CEO reveals plan to become top three personal lines player
Ant Middle, CEO of Ageas UK, has revealed how he intends to turn the provider into a top three personal lines player and shared whether he will buy another rival to achieve that goal.
How AI is reshaping insurance in 2025
Rory Yates, global head of strategy at EIS, Kennedys IQ chief products officer Karim Derrick, Paul O’Brien, chief AI officer of Davies, Charles Clarke, group vice-president of Guidewire Analytics, and Hiscox chief technology officer Ian Wrigglesworth…
Big Interview: Mike Lloyd, Acorn Group
Mike Lloyd, CEO of the Acorn Group, shares how he intends to grow the non-standard motor and home insurer and responds to rumours the business is up for sale.
RSA’s Norgrove reveals ‘acquisition is on the radar’
Ken Norgrove, CEO of RSA UK and Ireland, has shared that while he mainly aims to grow the business in the UK and Ireland organically, he is also always on the hunt for consolidation opportunities.