Articles by Emma Ann Hughes
Are broker share options worth the paper they’re written on?
Editor’s View: Emma Ann Hughes argues refinancing plus M&A talks at broking giants has provided a wake-up call to re-examine the share schemes used liberally to recruit and retain top talent.
DWF and insurers win in personal injury data dispute
A High Court judgment has dismissed claims against DWF Law brought by Ersan and Co Solicitors, reinforcing the rights of insurers and their legal teams to process data in suspected fraudulent personal injury claims.
Tomorrow’s World: Distributing Insurance
How digital channels, embedded insurance, and data-driven personalisation are redefining the way customers buy insurance, is the topic of Insurance Post's latest episode of Tomorrow’s World about the future of distribution.
FCA admits profiteering didn’t push up insurance prices
The Financial Conduct Authority has acknowledged the recent surge in motor insurance premiums was driven primarily by external cost pressures rather than excessive profiteering by insurers.
FCA lays out road map to tackle motor insurance costs
The Financial Conduct Authority has outlined what caused motor insurance costs to skyrocket in recent years and explained the steps the regulator, providers and the government should take to reduce premiums.
Fairer Finance accuses insurers of penalising poorer families
Consumer group Fairer Finance has accused UK car and home insurers of fuelling a “poverty premium” through opaque and data-heavy pricing models that penalise lower-income households.
How P&C carriers are outpacing life insurers on AI adoption
Property and casualty carriers are outpacing life insurance peers with artificial intelligence adoption, thanks to structural advantages that enable faster and more agile use of the technology.
Insurance Post journalists win Headlinemoney Awards
Insurance Post’s news editor Scott McGee and senior reporter Damisola Sulaiman walked away with two of the top Headlinemoney Awards trophies.
FCA and ombudsman to overhaul compensation system
The Financial Conduct Authority and the Financial Ombudsman Service have unveiled plans to reform the consumer compensation system.
Tomorrow’s World: Claims handling
How technology is reshaping claims handling and whether humans will always be part of the process is explored in the latest episode of Insurance Post’s Tomorrow’s World series.
D&G CEO shares how AI insight is growing business
Domestic & General is backing artificial intelligence data-driven innovation and US expansion to further grow, according to CEO Matthew Crummack.
Saga and NatWest Boxed announce tie-up to expand range
Saga Money has struck a seven-year deal with NatWest Boxed to use the latter’s embedded finance platform to expand the products offered to the over-50s.
Lack of financial coordination of claims payments laid bare
The fragmented nature of the financial coordination underpinning claims payments in the UK has been flagged by a survey by Vitesse.
FCA’s CPD cut threatens faith in insurance
Editor’s View: The Financial Conduct Authority’s proposal to scrap the 15-hour minimum annual requirement for continuous professional development for insurers is the wrong move, at the wrong time, with the wrong consequences for everyone, argues Emma Ann…
VW opts for Allianz as motor insurance provider
Allianz UK has struck a five-year deal with Volkswagen Financial Services UK to become the underwriter and administrator for its motor insurance offering.
Protestors stage own ceremony outside British Insurance Awards
Climate change activists from Insure Our Survival protested outside this year’s British Insurance Awards, lying down on the event’s red carpet and staging their own awards ceremony on the pavement outside the Royal Albert Hall.
CII acts after racist backlash to advertising campaign
The Chartered Insurance Institute has taken action against a wave of racist and inflammatory comments posted in response to one of its marketing campaigns.
Q&A: Dave Carey, Ecclesiastical
Dave Carey, managing director of intermediary of Ecclesiastical, wants to hear from brokers about new lines of business the provider should offer.
Insurance Post crowned Best Publication at Biba Media Awards
Insurance Post has been named Best Publication at the 43rd British Insurance Brokers’ Association’s Journalist & Media Awards, securing the prestigious accolade for the first time since 2019.
Tomorrow’s World: Risk management
How risk is evolving, along with the way the insurance industry manages it, is the topic of Insurance Post’s first Tomorrow’s World video.
Aviva, Saga, and LV lead the pack in customer satisfaction
Saga Insurance, Aviva, and LV have been named the top-performing insurers in customer satisfaction.
Lloyd’s managing agent authorisation process to be streamlined
The Prudential Regulation Authority, Financial Conduct Authority, and Lloyd’s have agreed to streamline the process of regulatory approval for Lloyd’s managing agents.
Dashcam footage exposes fake injury claim against Axa
A £74,000 personal injury and vehicle damage claim against Axa has been rejected after dashcam footage showed the claimant wasn’t even in the vehicle at the time of the collision.
Atec Group CEO outlines plan to buy bolt-on businesses
Brendan Devine, CEO of Atec Group, has revealed how he will triple the size of the business in the next five years through a combination of M&A and organic growth.