Articles by Emma Ann Hughes
Big Interview: Biba’s Graeme Trudgill
Graeme Trudgill, CEO of the British Insurance Brokers’ Association, sprints across the Square Mile to share his plans on what more the body can do for members.
RSA posts £9m loss for first half of 2023
RSA has posted a £9m loss for the first half of 2023 and hired Aviva’s former transformation director James Godfrey to try to future-proof its technology, digital and data capabilities.
FWD Research to create dashboards to check Consumer Duty compliance
Martin Grimwood, director of FWD Research, has revealed plans to help general insurers create management information dashboards to demonstrate their compliance with the Consumer Duty.
Loose lips can sink general insurance ships
Editor’s View: Emma Ann Hughes considers what the fallout from the clash between NatWest and Nigel Farage could mean for the general insurance industry.
How insurers help make summer blockbuster movies magic
Emma Ann Hughes examines how film production insurance has adapted to reflect the new risks associated with producing big summer blockbusters across several countries post-pandemic.
Ghost broker sentenced for £302K insurance policy scam
A ghost broker who charged more than 900 unsuspecting motorists £300 each for fraudulent motor insurance policies has been sentenced.
FCA Consumer Duty deadline is ‘end of the beginning’
General insurers have been warned today’s Consumer Duty deadline is just “the end of the beginning” as work now needs to start on four extra strands of activity.
Diary of an Insurer: RSA’s Kate Coutts
Kate Coutts, head of risk policy, strategy and change at RSA, simplifies systems, keeps fit and finds her risk skills come in handy at a school governors meeting.
Aviva and Flood Re call for planning rules to be overhauled
Aviva and Flood Re have called on Rachel Maclean MP, minister for housing and planning, to ensure planning rules are updated to align with the UK’s legally binding Net Zero targets.
Q&A: John Milliken, Defaqto
John Milliken, chief executive of Defaqto, explains how insurers are using the agency’s product database to ensure their products are Consumer Duty compliant and reveals plans for new ratings.
Icmif CEO to tackle climate change before he retires
Before stepping down as CEO of the International Cooperative and Mutual Insurance Federation, Shaun Tarbuck plans to stop insurers simply talking all all ‘blah blah’ and PR, and get them actually tackling climate change.
Aviva buys Barclays home insurance portfolio
With just days to go until the Financial Conduct Authority’s Consumer Duty deadline, Aviva has bought Barclays UK’s home insurance portfolio, which comprises 350,000 customers.
Has Solvency UK done enough to win your vote?
Editor's View: Emma Ann Hughes asks if the Prudential Regulation Authority’s Solvency UK plans are basically Prime Minister Rishi Sunak’s bid to garner favour with the insurance industry ahead of a general election.
Axa appoints Tara Foley as CEO
Tara Foley will take over as CEO of Axa UK & Ireland on 1 September after almost three years as CEO of Axa UK Retail Insurance.
FCA ramps up fair value assessment checks
The Financial Conduct Authority has ordered firms to fill out an extensive survey on how they keep tabs on whether they offer value for money to customers.
Four insurers save £650K by challenging credit hire costs
Admiral, Hastings Direct, KGM Underwriting Services and LV General Insurance have successfully challenged the prices charged by credit hire firms in recent weeks, according to law firm HF.
Big Interview: Ecclesiastical’s Richard Coleman
Richard Coleman, managing director of Ecclesiastical, shares his growth plans for the provider and how the insurer’s reach is going far beyond protecting the steeples of this land.
Biba insists regulators cannot mark their own homework
The British Insurance Brokers’ Association has called for greater external scrutiny of the cost benefit analyses produced by regulators when they introduce new rules for the sector.
CII heralds ‘new era’ after flooding PFS board
The CII Group has finally flooded the board of the Personal Finance Society, more than six months after it threatened to do so just before Christmas.
BoE braces insurers to handle more cash-strapped customers
The Bank of England has warned higher interest rates increasing debt-servicing costs will result in general insurers having to handle a growing number of people financially squeezed in the coming months.
Best Insurance Employer: QBE
Insurance Post surveyed thousands of employees across the insurance sector and QBE was voted a five-star employer and the third best overall in the large insurer category in 2023.
Best Insurance Employer: Bikmo
Bikmo was voted a five-star employer in this year’s Insurance Post survey of what thousands of individuals working in the industry think about where they work.
Best Insurance Employer: CFC
CFC was voted a five-star employer in this year’s Insurance Post survey of what thousands of individuals working in the industry think about where they work.
Best Small Insurance Employer: Konsileo
This year’s Best Small Insurance Employer is Konsileo. The company also won that accolade in 2022, and was praised by employees surveyed by Insurance Post in 2023 for treating them like “trusted adults".