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Storm damage claims test insurers’ settlement choices
A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.
Throwback Thursday: Churchill’s pet plan
Insurance Post’s Throwback Thursday steps back in time to March 1996 to remind you what was going on this week in insurance history when Churchill was hoping to buy Petplan.
Why Which? is pausing the Insurance Brand of the Year award
Rocio Concha, director of policy and advocacy at Which?, explains why persistent failures in the insurance sector identified in the organisation’s super-complaint led to the decision to pause its Insurance Brand of the Year award in 2026.
Mutual that asked members for bailout goes bust
The Wren Insurance Association Limited, a mutual insurer of professional indemnity insurance for architects, has announced it will conduct a solvent exit.
Editor’s Choice
Five future female insurance leaders
In honour of International Women’s Day, Insurance Post highlights five women working in the insurance industry in 2026 who are on a trajectory to become bosses in the UK’s largest insurance businesses.
Crypto adds a dangerous new twist to insurance fraud
Crypto’s speed and anonymity are making it easier for criminals to disguise fraudulent insurance activity. Fiona Nicolson examines what insurers are doing to rethink detection and governance.
What do insurers need before the UK goes driverless?
With the UK government moving full steam ahead with autonomous vehicle testing, Scott McGee asks how close we are to a driverless world, and what do insurance providers need before that becomes a reality.
Enter Best Insurance Employer 2026 today
If you work for one of the greatest employers in the insurance industry and want to shout about it, make sure you complete Insurance Post’s Best Insurance Employer survey today.
Insurance matrix
Flood support gaps that insurers can’t afford to ignore
Flood victims face prolonged financial strain and unmet mental health needs, a survey has shown, placing fresh scrutiny on how insurers handle claims, vulnerability and post-loss support.
Insurer CEOs bet big on AI and M&A for growth
Insurance chief executives have artificial intelligence, dealmaking and ESG strategy at the heart of their growth plans for this year, according to KPMG.
Pet insurers with the most satisfied customers revealed
Fairer Finance’s latest survey shows the impact of an animal’s age on policyholders satisfaction with their pet insurer, plus which provider has the happiest customers is revealed.
Insurers' greatest IT headaches revealed
Delays in data updates (75%) and inflexible screening tools (80%) are the insurance sector’s most acute challenges, a London Stock Exchange Group Risk Intelligence survey of compliance professionals has revealed.
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