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Ripe buys boat insurer GJW Direct from Munich Re
Ripe has bolstered its share of the marine insurance market by buying GJW Direct from owner Munich Re’s Specialty.
Treloar returns to insurance on Zego’s board
Steve Treloar is returning to insurance after more than a year out of the industry, as he is appointed to Zego’s board, Insurance Post can reveal.
Markerstudy creates chief investment officer role as it eyes further growth
Emma Rawlinson has been appointed to the newly created role of chief investment officer at Markerstudy Group, effective immediately.
Alarm bells ring over uptick in buildings insurance complaints
A sharp increase in buildings insurance complaints has sounded alarm bells within the Financial Ombudsman Service.
Spotlight: Is insurance ready to go multichannel on payments?
In light of changing digital trends and customer preferences, why are insurers still playing catch-up with payments, asks Tim Evershed
Video Q&A: Access PaySuite’s Luke Gall
In the latest Insurance Post video, Access PaySuite product and engineering director, Luke Gall discusses the pain points he sees in the insurance sector and how his employer can help address them.
Diary of an Insurer: Gallagher’s Elaine Lennox
Elaine Lennox, regional managing director for the Midlands at Gallagher, goes back and forth between Leicester and Birmingham, checks in with the cyber insurance special interest group and manages to download over dinner.
Allianz’s counter fraud head James Burge departing for Hiscox
James Burge, Allianz UK’s head of counter fraud, is leaving the insurer to take up a global role at Hiscox, Insurance Post can reveal.
Earnix ‘not in the same boat’ as other insurtechs
Earnix is “not in the same boat” as other insurtechs as it looks to continue its growth plans, its CEO Robin Gilthorpe has told Insurance Post.
Time to shift from diversity thinking towards inclusive action
Editor’s View: Emma Ann Hughes reflects on Lloyd’s tenth Dive In festival and concludes it showed the insurance industry needs to go from Sunday morning thinking about diversity to Monday morning action to create an inclusive culture.
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Travel insurers that satisfy customers revealed
Saga, LV, Tesco Bank, Multitrip.com, and AA have the happiest travel insurance customers, according to the latest Fairer Finance survey.
Make-up of the insurance industry in 2024 revealed
Insurance Post’s 2024 Census shows women have smashed through the industry’s glass ceiling, and most employees are only going into the office on Tuesday, Wednesday and Thursday, post-pandemic.
FCA is banging its head against a wall on fair value
News Editor’s View: Following yet another thematic review where the Financial Conduct Authority says firms are unable to show fair value, and are even breaching rules, Scott McGee considers how the regulator could tackle poor conduct and asks if a commission cap could be on the cards?
Are insurers racing to be online-only excluding disabled customers?
As the insurance sector increasingly digitises, Damisola Sulaiman examines the barriers disabled customers face in accessing online insurance services, as well as the measures that have been implemented by insurers to address these issues.
Insurance matrix
Alarm bells ring over uptick in buildings insurance complaints
A sharp increase in buildings insurance complaints has sounded alarm bells within the Financial Ombudsman Service.
Only 3% of underwriters reckon pricing tech is perfect
A staggering 97% of UK actuaries and underwriters see room for improvement in the pricing technology they use, according to research from hyperexponential.
Travel insurers that satisfy customers revealed
Saga, LV, Tesco Bank, Multitrip.com, and AA have the happiest travel insurance customers, according to the latest Fairer Finance survey.
Why insurers must become enablers of energy transition
Insurers have a critical opportunity to shift from being viewed as capacity providers to becoming proactive partners and enablers of the energy transition, according to Vince Tizzio, president and CEO of Axis.
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