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KGM x Zurich; CFC’s cyber cover; LMA’s underwriting director
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Crawford & Co to sell legal services arm to law firm
Loss adjusting and claims management firm Crawford & Company has entered into a ‘process’ with specialist insurance law firm HF, which will see the latter buy a major part of the assets of subsidiary Crawford Legal Services, Insurance Post has learned.
Which provider will challenge the Aviva-DLG giant in 2026?
Deputy Editor's View: After Aviva’s acquisition of Direct Line Group in 2025, deputy editor Scott McGee ponders what rivals could be planning to do in 2026 to compete for a place on the nation's biggest personal lines player podium.
Penny Black’s Social Diary: Aviva’s time capsule; Zurich’s beef
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Lloyd’s survey shows culture continuing to improve
Lloyd’s 2025 culture survey found the market has outperformed financial services industry standards, with 26 out of 28 comparable questions scoring above the financial services benchmark.
Industry applauds government road safety crackdown
The insurance industry has had a positive reaction to the government’s road safety strategy aimed at saving thousands of lives on the nation’s roads.
HDI CEO Ogden exits after six years
Stephanie Ogden, CEO of HDI Global UK and Ireland, will leave the business on 31 January to become CEO of Munich Re Specialty - Global Markets.
Q&A: Richard King, Ticker
Richard King, founder and CEO of Ticker, discusses the journey from being a telematics “market maker” when it first launched to building a sustainable telematics MGA in the current landscape.
Advertising regulator scolds firms for fake insurance links
The Advertising Standards Authority has clamped down on two claims management firms that have been falsely implying to work for motor insurers.
Why can’t the FCA see and act on the full claims picture?
Editor’s View: Emma Ann Hughes argues the Financial Conduct Authority can either continue to defend its frameworks after Which?’s super-complaint or accept that collecting data is meaningless unless it triggers earlier, tougher and more visible intervention against providers that repeatedly fail policyholders.
Editor’s Choice
Four biggest challenges facing insurers in 2026 revealed
Insurance Post reveals the four main challenges general insurers face in 2026 and the solutions experts from EY, the International Underwriting Association, AM Best, Moody’s, S&P, KPMG, Pathlight Associates and Sicsic Advisory say will matter most in the year ahead.
Insurers Forecast of 2026
Insurers are heading into 2026 well-capitalised, technologically accelerated and increasingly data-driven but softening markets, geopolitical volatility and emerging risks are set to test their resilience in the year ahead.
Broker Forecast for 2026
Brokers are bracing for a soft but fiercely competitive market in 2026 shaped by economic pressures, rapid digitalisation and widening technological divides.
Claims and Legal Forecast of 2026
The claims and legal sectors stand on the cusp of transformation as we hurtle towards 2026, facing policy reform, accelerating innovation and rising customer expectations in the year ahead.
Top 100 UK Insurers 2025 revealed
Strong motor results, Aviva’s takeover of Direct Line, and ongoing property challenges shape this year’s Insurance Post Top 100 UK Insurers ranking.
Insurance matrix
Trump’s stance pushes insurers to soften Net Zero goals
More than a quarter (27%) of the UK’s major general insurers have noted Donald Trump’s stance on climate change has had some negative impact on their organisation’s Net Zero strategy in 2025.
NFU Mutual leads motor insurance market
NFU Mutual, LV and Saga are strengthening motor insurance customer loyalty as we race towards 2026 through better claims experiences, according to the latest Fairer Finance research, while others are falling back due to weaker service experiences.
Commercial insurance market shrinks as trades grow
A decade of mergers, exits and product withdrawals has reduced provider and product numbers across most commercial insurance segments with the exception of tradesman and professions, which are now driving the only area of growth.
Teens see cyber risks clearly – but don’t know insurance basics
Today’s teenagers understand the risks that will shape the insurance market of 2045 but are confused about the cover they need today, research has revealed.
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