Diary of an Insurer: Aviva’s Twinkle Popat

Twinkle Popat, qualified actuary and pricing manager at Aviva, works on the integration of Probitas into the business, helps run the 'Ministry of Fun' and makes sure diversity, equity and inclusion remain on the provider's agenda.

Top 100 2024

Top 100 UK Insurers 2024

Insurance Post’s Top 100 UK Insurers 2024 list has been shaken up by tough times for motor insurers in 2023 and a shift to more profitable lines among major players in the market

Ensuring essential insurance satisfies the consumer

After the Financial Ombudsman Service stated it expected to receive an uptick in complaints from consumers who opted for cheaper car premiums without realising the impact this would have on the level of cover, Tom Luckham examines how the differences between standard and essential policies are communicated.

Scott McGee hero slide image for parallax

Are higher home excesses killing smaller claims?

After Verisk saw a 17% increase in the average home insurance claims cost, due to a decline in the number of low-value claims submitted by policyholders, Scott McGee asks: what is causing customers to stop submitting small claims?

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