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ChatGPT delivers fourfold conversion uplift for insurer
Traffic generated through ChatGPT is converting at four times the rate of traditional search engines, signalling a major shift in how customers buy insurance, according to Juan Garcia, co-founder and co-CEO of Tuio.
Is it Time:To get some new business cards for Biba 2026?
Content director’s view: With vinyl now as popular as it was in the 80s and Pokémon never being more collectible, could physical business cards make a comeback? Jonathan Swift points to recent evidence to indicate this may be the case, but is still on the fence whether to get some printed for Biba 2026.
Penny Black’s Social Diary: Yutree’s arrest; Convex’s spread
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector's social media posts.
ManyPets CEO warns pet insurance is at inflection point
Luisa Barile, group CEO of ManyPets, has warned pet insurance is at an inflexion point when it comes to profitability, meeting customer expectations and artificial intelligence changing how policies are purchased.
Tiernan draws line under Lloyd’s culture issues and Blueprint Two
As Lloyd’s announces both profit and GWP growth for 2025, CEO Patrick Tiernan has drawn a line under the culture issues hitting the market recently, as well as the cancellation of Blueprint Two.
Zego reduces costs by 20% with rewards
Zego has seen a 20% reduction in its cost of service as a result of rolling out rewards for safer drivers.
Applied CEO outlines UK exit and future growth plans
Applied Europe’s CEO Tom Needs recalls why the business pulled back from UK, is going great guns in Ireland and how RiskHandler, Ratings Hub plus AI mean it still has a bright future.
Lloyd’s confirms pulling the plug on Blueprint Two
Lloyd’s has today (19 March) confirmed it has decided to “sunset” Blueprint Two.
Mindset shift needed to handle complex home insurance claims
With eco-builds, smart homes, and modern construction, claims are more complex than ever, requiring insurers, contractors and clients to rethink risk and prevention, according to experts at Insurance Post’s Claims Club.
What do we want from the FCA’s new insurance head?
Deputy editor’s view: After months of waiting for the FCA to announce a new head of insurance, we finally have the answer. But what will be expected of Chris Knight when he takes up his position in July?
Editor’s Choice
Five future female insurance leaders
In honour of International Women’s Day, Insurance Post highlights five women working in the insurance industry in 2026 who are on a trajectory to become bosses in the UK’s largest insurance businesses.
Crypto adds a dangerous new twist to insurance fraud
Crypto’s speed and anonymity are making it easier for criminals to disguise fraudulent insurance activity. Fiona Nicolson examines what insurers are doing to rethink detection and governance.
What do insurers need before the UK goes driverless?
With the UK government moving full steam ahead with autonomous vehicle testing, Scott McGee asks how close we are to a driverless world, and what do insurance providers need before that becomes a reality.
Enter Best Insurance Employer 2026 today
If you work for one of the greatest employers in the insurance industry and want to shout about it, make sure you complete Insurance Post’s Best Insurance Employer survey today.
Insurance matrix
Insurer CEOs bet big on AI and M&A for growth
Insurance chief executives have artificial intelligence, dealmaking and ESG strategy at the heart of their growth plans for this year, according to KPMG.
Pet insurers with the most satisfied customers revealed
Fairer Finance’s latest survey shows the impact of an animal’s age on policyholders satisfaction with their pet insurer, plus which provider has the happiest customers is revealed.
Insurers' greatest IT headaches revealed
Delays in data updates (75%) and inflexible screening tools (80%) are the insurance sector’s most acute challenges, a London Stock Exchange Group Risk Intelligence survey of compliance professionals has revealed.
Why 70% of UK properties remain underinsured
Seven out of 10 UK properties remain underinsured, according to RebuildCostAssessment.com latest data, leaving owners exposed to increasing rebuild costs.
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Blog: Claims standards are tightening, but rebuild costs are the real stress test
Roundtable: Transforming risk management in commercial insurance
Blog: What you told me you want from risk management
Spotlight: Pet insurance – time to face changing times?
Spotlight: Health and life insurers are investing to stay ahead of document fraud
Spotlight: Travel claims – a united approach to take on fraud
Legal Notice: UK Insurance and Intact Insurance UK In the matter of Part VII of the Financial Services and Markets Act 2000
ESG that stands up in tougher times
Spotlight: Insurance Fraud 2025
