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Cila President outlines plan to avoid future FOS roastings
Adam Humphrey, president of the Chartered Institute of Loss Adjusters, has revealed changes at the professional body that should prevent the Financial Ombudsman Service criticising the sector again.
IFB to launch integrated fraud database in 2026
The Insurance Fraud Bureau will launch a ‘unified fraud technology platform,’ which will integrate insurance fraud datasets into one database, in 2026.
New City minister promises Labour will unlock broker potential
Less than 24 hours after replacing Tulip Siddiq as City minister, the new holder of the post Emma Reynolds has promised to partner with brokers to help them achieve growth.
Cyber market under pressure to pass on know-how to the next generation
The cyber insurance market needs to expedite the passing on of know-how from experienced staff to new recruits, Markel’s head of cyber has said.
FCA told to stop insurers exploiting Goldilocks-like customers
Rocio Concha, director of policy and advocacy at Which?, claims her organisation’s research suggests insurers are failing to “put themselves in their customers’ shoes” and are exploiting their Goldilocks-like approach to purchasing policies.
Which? argues insurers aren’t meeting Consumer Duty requirements
Which? is calling for the Financial Conduct Authority to crack down on bad practices from insurers, following research revealing the struggles people face when choosing insurance policies.
Q&A: Shirley Woolham, Minster Law
Shirley Woolham, CEO of Minster Law, speaks to Insurance Post about the firm's return to profitability, its investment strategy, and her opinions on the Whiplash reforms.
Throwback Thursday: Lloyd’s capacity problem & Gulf War cost
Insurance Post’s Throwback Thursday steps back in time to January 1985 to remind you what was going on this week in insurance history when the pound was causing problems for Lloyd’s and the cost of the First Gulf War was being calculated.
Aviva’s Barter on helping brokers solve SMEs’ financial puzzles
View from the Top: Phoebe Barter, group brand and sponsorship director at Aviva, says insurers and brokers need to work together to aid SMEs like the one featured in Aviva’s latest ad.
What Labour must do to make social care insurance work
Editor’s View: As the Labour government turns to insurance to solve the UK’s social care funding crisis, Emma Ann Hughes outlines what health secretary Wes Streeting needs to do to convince the sector’s chiefs that creating cover will be good rather than detrimental for the industry’s health.
Editor’s Choice
Four biggest challenges facing insurers in 2025 revealed
To get you ready for the next 12 months, Insurance Post uncovers four things you need to know about what 2025 holds in store for the industry, according to analysts.
How to climb the insurance career ladder in 2025
The final Insurance Post Top Tips video of this year features almost as many famous faces as Band Aid’s epic video for 'Do they know it’s Christmas' did back in 1984.
Why Aviva and Direct Line mega merger is nothing to fear
Editor’s View: Working her way through centuries of issues of Insurance Post just as Direct Line’s shareholders accepted Aviva’s £3.7bn bid for the business proved a timely reminder for Emma Ann Hughes of the pros and cons of mega mergers.
Was 2024 the ‘Year of Reality Check’ for insurtechs?
Content Director's View: With territorial withdrawals and scaling back on products, Jonathan Swift asks whether 2024 represented the year the UK insurtech space got a reality check; and mulls whether a second Summer of Insurtech could soon be around the corner.
Top 100 UK Insurers 2024
Insurance Post’s Top 100 UK Insurers 2024 list has been shaken up by tough times for motor insurers in 2023 and a shift to more profitable lines among major players in the market
Insurance matrix
Use of M&A insurance policies surges
The use of warranty and indemnity insurance grew to record levels during the first half of 2024 while claims and payments increase, a poll of providers has shown.
Impact of RSA’s withdrawal on home insurance market
The UK home insurance market has seen a steady decline in both provider brands and product numbers over the last 10 years, according to Angela Pilley, insight consultant for general insurance at Defaqto.
Motor insurers with most satisfied customers revealed
NFU Mutual, Halifax, LV, Saga, and Direct Line have the most satisfied car insurance customers, according to Fairer Finance’s latest consumer survey, which also reveals an increase in premiums means fewer motorists are happy with their provider today…
How Covid-19 transformed commercial lines insurance
How the commercial lines insurance market has been shaken up in the last decade by mergers, acquisitions and Covid-19 is examined by Angela Pilley, insight consultant for general insurance at Defaqto.
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