Articles by Joseph Jacklin
Q&A: Alexander Beaton, CFC
With incidents of piracy on the increase, Alexander Beaton, the team leader of kidnap and ransom at CFC, explains why the insurer launched a tech-enabled marine product designed to remove ambiguity from vessel cover.
AI recruitment bot launching to address insurance hiring woes
George Shirley, a former account executive at Howden, is launching an artificial intelligence-native recruiter to address issues within the (re)insurance market.
AI embedding across customer journey will define winners
The insurance industry’s future winners will be providers that deploy artificial intelligence effectively across the entire customer journey to drive repeat business, according to Philippe Knepfler, chief innovation officer at Covéa Affinity.
Testing phase let down Blueprint Two progress
Lloyd’s Market Association operations director, Joe Brace has claimed the inability to get Blueprint Two o the testing phase was one of the contribution factors as to why the project was ultimately shelved.
Go Compare head warns insurers about rushing into using AI
Hoodi Ansari, director of data and operations for Go Compare, has issued a warning to insurers about acquiring the latest technology for customer support.
Cytora launches agentic AI product to manage mundane workloads
Cytora has launched an agentic artificial intelligence product targeting the mundane tasks underwriters and claims handlers have to carry out.
Markel International appoints head of AI
Along with the launch of its AI Centre of Excellence, Maureen Tomlinson has been named Markel International’s head of AI.
Consumer Intelligence’s Ian Hughes moves to chair
As part of a ‘planned leadership evolution’, Consumer Intelligence's Ian Hughes has moved to the role of chair, with Ann Constantine being named managing director.
Wakam enters motorcycle insurance market
Wakam UK has entered the motorcycle insurance market through a partnership with specialist intermediary Principal Insurance.
Home premiums fall 9% year on year
Data from Compare the Market has shown the average cost of home insurance in the UK dropped to £198 in January 2026, a decrease of 9% from last year.
‘Business as usual’ for Beazley after accepting Zurich bid
Since Zurich’s £8.2bn acquisition was agreed, Beazley’s CEO Adrian Cox has insisted on the company’s innovation and growth, despite profits being down in 2025.
Deepfake fraud is becoming more difficult to spot
40% of people are not able to spot a real image of damage included as part of an insurance claim, as artificial intelligence increases in its ability to deceive.
Average storm claim value more than doubles since 2017
Recent data has indicated the rising cost of covering storm damage, with the average cost in 2025 reaching £1,242.
Threat actors showing dramatic shift in cyber-attack executions
Data has indicated a dramatic shift in how threat actors are executing prolonged attacks on organisations.
City of London launches rival to Biba conference
The City of London Corporation has announced the launch of their inaugural Global Risk Summit.